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“Dirty dirty dirty!! Don't be fooled by the online pics!” 1 of 5 stars
Review of K Hotel

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K Hotel
2.5 of 5 Hotel   |   142 - 146, Jalan Tuanku Abdul Rahman, Kuala Lumpur 50100, Malaysia (Formerly Kowloon Hotel)   |  
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Hotel amenities
Ranked #174 of 278 Hotels in Kuala Lumpur
Glasgow, United Kingdom
Top Contributor
139 reviews 139 reviews
47 hotel reviews
Reviews in 59 cities Reviews in 59 cities
111 helpful votes 111 helpful votes
“Dirty dirty dirty!! Don't be fooled by the online pics!”
1 of 5 stars Reviewed October 16, 2011

Booked the night before online through Agoda as from the pics it looked nice & sounded central. Location wise, it's on a very busy road which thankfully you can't hear from inside, it's 5 mins walk to the nearest metro/LRT and there's lots of good places to eat nearby.

The reception area has been recently renovated, a theme which certainly hadn't continued through to any of the rooms I seen. We were given a triple room on the 4th floor, it was dark, dingy & smelled of damp. We discovered the shower curtain was black with mould, the carpets were stained & extremely dusty (see pic), the walls were filthy (see pic) & the ac was as loud as a steam train. Upon going down to reception to ask if there was another room available I was shown one of similar ilk. I explained to the gentleman that we weren't happy with the room & that it was dirty, he came in to have a look and couldn't get out quick enough muttering he'd "see what could be done". We then received a phone call saying that all they were willing to do was remove the shower curtain. GREAT!

When we checked out the next day I was ready to offer my constructive feedback (ie. disappointment!), however the female at reception, who I believe was the owner could not have been more rude to us. She spoke to us as though we were stupid, and then when I asked her a question, she didn't even acknowledge I'd spoken to her, instead she turned to her colleague & began conversing in another language blatantly ignoring us. A course in customer service is required I think.

Don't make the mistake we did & pay to stay here, go elsewhere.

  • Stayed October 2011, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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13 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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Additional Information about K Hotel

Address: 142 - 146, Jalan Tuanku Abdul Rahman, Kuala Lumpur 50100, Malaysia (Formerly Kowloon Hotel)
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Spa Suites
Hotel Style:
Ranked #174 of 278 Hotels in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — K Hotel 2.5*
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