This is the worst hotel I have stayed in Kuala Lumpur. The only positive thing about this hotel is it's location, right opposite the bus terminal and 10 minutes walk to Masjid Jamek area. To start off, the check-in counter had only a single staff, and the check-in took around 10 minutes.
Went to my room, wasn't impressed at all as the lighting was so poor (see photos). The bathroom had some kind of a smell and the shower hose had a leak. Around 4am, I heard sounds coming from the curtains and discovered there was a cockroach. I quickly took a pillow to get rid of the cockroach. But that was not the last of it, I was another cockroach then crawling out.
So, I took my things and went to the lobby to get my room changed. It again took the same person 10 minutes to give me another room. When I got in to the new room, there were no water bottles, so I had to request them. Again, the room setting was really dark.
During check-out, I had to wait 15 minutes till someone came to the counter. I clearly mentioned to the same person I checked-in with to get the manager on duty to call me, yet that never happened. I would not recommend anyone staying at this hotel, if you need a clean budget hotel, stay at Tune Hotels, which is just a few minutes away by taxi or LRT.
- Official Description (provided by the hotel):
- The hotel is located opposite Kuala Lumpur’s main bus terminal, Puduraya, and Plaza Rakyat LRT station is less than a 5 minute walk from the hotel. It is also walking distance to Chinatown (Petaling Street), Little India and Bukit Bintang, Kuala Lumpur’s commercial, shopping and entertainment hub. Rooms are equipped with a 32” LED flat screen TV, air-conditioning, an in-room safe and key-card locking system. Facilities and services include 24-hour reception and security, a café, FREE internet access, and more. ... more less
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