Check in around 2pm, waited 20 min to check in because the couple in front asked so many questions and the staff was answer patiently.
Stayed in Level 13 corner room - nice pool view and city view. However, wifi connection is extremely bad in this room, I think this is seriously need to be improved. TV is on the left side of the bed, so I cannot lie down comfortably and watch TV from my bed (sigh). Requested to replenish the tissue in the room but they took 40 minutes to deliver after called twice.
Morning went to Chat Brasserie for breakfast, I have been allocated a table but it was taken by someone else after I got my food. I have to search for another table, the staff noticed that and immediately trying to get me a new table. But the emberass part is - while waiting for them to find a new table (searching, cleaning & setting up), we were holding food on hands and standing between tables waiting. Noticed I am not the only person being "re-located" to new table, there is an Arabian guy confronting the staff why his table was "re-located". While having the breakfast, noticed there is long queue outside waiting to have their breakfast. I think if there is "occupied" sign place on the table allocated, will improve the staff efficiency.
In summary, I will consider twice if need to book this hotel again due to the wifi and breakfast queue.
- Official Description (provided by the hotel):
- The 5-star hotel managed by Pan Pacific Hotels Group, is centrally located in the heart of Kuala Lumpur's prime business, shopping and entertainment districts. It is only 45 minutes from Kuala Lumpur International Airport and mere minutes from the Kuala Lumpur City Centre (KLCC). ... more less
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- Also Known As:
- Parkroyal Kuala Lumpur Hotel Kuala Lumpur
- Parkroyal Hotel Kuala Lumpur
- Kuala Lumpur Parkroyal Hotel