The room rates here for twin beds are very good, however any other bed configuration sees rates rise steeply - this seems inappropriate.
The location is quite good.
The rooms lack any real warmth. They are huge and could easily accommodate a large billiard table.
Facilities were clean and comfortable with a lovely view of the Petronas Towers.
I received about two emails from an Assistant Reservation Manager. Both emails showed courtesy. I was impressed. However, when I requested an alteration to the booking, the façade was dropped. I received a curt one word response - "Noted". There was nothing else. My partner received the same response from the same person to an email she sent. I wonder was it because we were able to book the room for about 50% less (online) than the figure she quoted?
On a brighter note, let me identify the concierge - Sian. He could not have been more helpful. On several occasions, he demonstrated his ability to be a thorough gentleman. But more, he was helpful and informative.
- Official Description (provided by the hotel):
- Designed with pleasing aesthetics, our superior room is 30 sq.m in size, is twin-bedded, and comfortably accommodates 2 guests. With each room enjoying a KLCC-Twin Tower and KL Tower view, our deluxe accommodation is a spacious 47sq.m in size, and comes with a king-size bed. For a maximum indulgence and comfort, our suite is a stately 72sq.m size. Elegantly furnished with quiet finesse and taste. ... more less
- Reservation Options:
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