This hotel is just located beside the hub of the transport centre of Kuala Lumpur.
Hotel is clean, staff is very friendly and breakfast buffet is very good. Room is reasonably clean, however some previous tenant's rubbish (small fruit drop behind desks) can still be seen in the room during my stay.
Had attended a cousin's wedding during the stay and extending our stay in the hotel is kinda frustrating for my family as the staff sends notice to our room for an increase in room rates in the evening even though the extension & price already agreed upon in the morning prior to the notice. It was later clarified that the notice was given automatically, so the price and stay agreed on prior still stands.
Good infinity pool at the top of the hotel with good views. Fruits (good quality ones such as pears and apples) provided in the lobby for guests to help themselves with. An an X-box for people to entertain themselves.
Overall fine stay at the hotel. Just need to improve on the communication bit such as the notice not to be given unnecessarily to cause confusion or misunderstanding.
- Official Description (provided by the hotel):
- A new destination sensation in travel arrives in KL Sentral with an urban-influenced design concept. Aloft KL Sentral is a refreshing alternative on the KL hotel scene offering spacious, loft-like rooms with high ceilings and a savvy environment. The perfect getaway to the city, Aloft KL Sentral is only 28 minutes away from the KL International Airport and connected to the main KL transportation hub such as the KLIA Express, KL Monorail, KL North – South Commuter and the Light Rail Transit. ... more less
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