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“Outstanding Value :-)” 5 of 5 stars
Review of Aloft Kuala Lumpur Sentral

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Aloft Kuala Lumpur Sentral
3.5 of 5 Hotel   |   No 5, Jalan Stesen Sentral | Kuala Lumpur Sentral, Kuala Lumpur 50470, Malaysia   |  
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Hotel amenities
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Stay 2 and get 20% off
Ranked #7 of 274 Hotels in Kuala Lumpur
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Outstanding Value :-)”
5 of 5 stars Reviewed October 7, 2013

We are only here for a night but what a night it will be. This is an awesome hotel the room is very spacious with a modern chic look and clean lines. The neutral colours & lighting give it a warm but executive feel. There is a king size bed and a 42" flat screen TV that can be maneuvered to suit your viewing needs. The bathroom area is very qwerky and houses a walk in shower that shares a sliding door with the toilet. There is also a safe, tea & coffee stuff and complimentary toiletries. The staff are very friendly and always say hello. We love it & wish we were staying longer

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftKL, General Manager at Aloft Kuala Lumpur Sentral, responded to this review, October 8, 2013
Hi Janet B,

Thanks for your “Outstanding Value :-)” review of aloft kuala lumpur sentral.

Aloft is different by design and its great to see you like the difference. The hotel talent work had to delight and deliver an A+ experience and its good see that we have done so.

Give us a-buzz on your next visit to the heart of KL sentral so that we can continue to a-muse you.

Live.Life.Aloft,

Paolo Campillo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,168 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (241)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Bedford, United Kingdom
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 6, 2013

My fiancée and I had a fantastic four night stay at this ultra-modern, fairly new hotel.

The room itself was fairly spartan in a modern sort of way, with a great bathroom, good views, all very clean and a very comfortable bed. There's an AV input point which allows you to connect all manner of electronics to your television. The rooftop bar has a great atmosphere at night (although the music can be fairly loud and does travel a few floors down) and the pool on top has fantastic views over the city.

Downstairs, there are free to use computers with free printing, and even an Xbox with Just Dance to much around on! Room service prices were fairly reasonable. Locations is bang on perfect - you're directly opposite KL Sentral station which can take you anywhere in the country, let alone KL.

A small note is that they recommend everything is paid for at the time and not charged to room. The major benefit of this is that you don't need to check-out, you just drop your keycard in a box and go.

Room Tip: Upper floors are good to get away from traffic outside, but don't go too high or music from the...
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftKL, General Manager at Aloft Kuala Lumpur Sentral, responded to this review, October 7, 2013
Hi Mouse_Nightshirt,

Thanks for your "Unbeatable at the price" review of aloft kuala lumpur sentral. It sound like you had an awesome adventure at aloft.

I was happy to read that you enjoyed the panoramic views of the KL from Splash pool.

If your travels take you back to the heart of KL Sentral, give us a-buzz so that we can continue to a-muse you.

Live.Life.Aloft,

Paolo Campillo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 6, 2013 via mobile

Modern hotel with a rooftop swimming pool and club. Clean, comfortable twin room with 2 super single/queen beds.

Appreciate the thoughtfulness - from the floor lights which illuminate the room when all lights are off to the bolster provided (hotels normally provide pillows only).

Recommended!

  • Stayed October 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftKL, General Manager at Aloft Kuala Lumpur Sentral, responded to this review, October 6, 2013
Hi TanJH,

Thanks for your excellent value review of aloft kuala lumpur sentral.

I was happy to read that the hotel were able to delight & deliver. Aloft is different by design and its great that you like the little touches in the room.

If your travels take you back to the heart of KL sentral, give us a-buzz so that we can continue to a-muse you.

Live.Life.Aloft,

Paolo Campillo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bonn, Germany
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 3, 2013 via mobile

The place is excellent value for money for travelers going in- and out of town as it is conveniently located at kl sentral station.

The place is new, stylish, clean and convenient. Its not a 5 star place but u also don't pay 5 star prices. Overall its great value for money and ill come back if I have another night layover in kl.

Rooftop pool and bar is a good hangout for a drink at night and pre-departure swim in the morning.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftKL, General Manager at Aloft Kuala Lumpur Sentral, responded to this review, October 4, 2013
Hi MKger,

Thanks for your "Excellent value for money" review of aloft kuala lumpur sentral. I was happy to read that you like the location of the hotel in the heart of KL's transport hub. In addition it was great that you enjoyed the views from Splash pool and our tiki themed Mai Bar.

If your travels take you back to the heart of KL sentral, give us a-buzz so that we can continue to a-muse you.

Live.Life.Aloft,

Paolo Campillo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 3, 2013

The hotel is not your traditional business hotel, it more a colourful contemporary boutique. It took me some time to get used to the place as I was expecting the a more traditional business hotel. But I ended up really liking it:

Pros:
- Fantastic location. Literally next KL Sentral station. So very easy to get to airport and around town
- Really friendly staff. I found them to be consistently helpful and seemed to enjoy working there
- Very modern. Has a Nintendo wii or something other console in the reception (random but coo). Free wi-fi.
- Great infinity pool at the top
- New hotel (I believe its abuot a year old) so every things is clean and wroks

Cons
- Not the traditional business hotel, which may not appeal to many
- Breakfast has a wide spread and decent quality, but seem always to be disappointed by the service in omelette counter and as well as the time taken to provide coffee

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftKL, General Manager at Aloft Kuala Lumpur Sentral, responded to this review, October 4, 2013
Hi East_London_Chap,

Thanks for your "Great place, fantastic location" review of aloft kuala lumpur sentral.

Aloft is different by design and it is nice to see you appreciate the difference. I was also happy to see that you enjoyed the fast & free internet, the panoramic views of Kl from Splash pool and that the hotel talent were able to delight & deliver.

I have read your additional comments about breakfast coffee & omelets and will share this with team so that we can do better.

If your travels take you back to the heart of KL sentral, give us a-buzz so that we can continue to a-muse you.

Live.Life.Aloft,

Paolo Campillo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 3, 2013 via mobile

Outstanding service, from the front desk to the concierge to the restaurant! Great location for a quick stopover and wonderful personal service taking our bags to KL Sentral MA checkin... Did not let us carry a thing and all they wanted in return was a smile! Plus the great rooftop bar and infinity pool! Will be back for sure!!!

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftKL, General Manager at Aloft Kuala Lumpur Sentral, responded to this review, October 4, 2013
Hi Wendy M,

Thanks for your "Spot on" review of aloft kuala lumpur sentral. I was happy to read that the hotel talent were able to delight & deliver.

The team work hard to deliver an A+ experience and its great to get the feedback when we have done so.

Give us a-buzz when you plan your next visit to the heart of KL sentral so that we can continue to a-muse you.

Live.Life.Aloft,

Paolo Campillo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barnsley, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 2, 2013

The train from the airport takes 28 mins and arrives right outside the hotel. Every 15 mins. The place is chic and the people working here are mega friendly. The picture attached is the happiest person I've ever had serve me a beer. Stayed with my daughter on the way to Phnom Penh. Couldn't ask for better. End of

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftKL, General Manager at Aloft Kuala Lumpur Sentral, responded to this review, October 3, 2013
Hi Bilty22,

Thanks for your "I couldn't have asked for better" review of aloft kuala lumpur sentral.

I was very happy to read that the hotel talent were able to delight and deliver on this occasion. It was great to know that one of our team went out of their way to make your day special.


Give us a-buzz when you next make plans to visit KL so that we can continue to a-muse you.

Live.Life.Aloft,

Paolo Campillo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aloft Kuala Lumpur Sentral

Address: No 5, Jalan Stesen Sentral | Kuala Lumpur Sentral, Kuala Lumpur 50470, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 274 Hotels in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Aloft Kuala Lumpur Sentral 3.5*
Number of rooms: 482
Official Description (provided by the hotel):
A new destination sensation in travel arrives in KL Sentral with an urban-influenced design concept. Aloft KL Sentral is a refreshing alternative on the KL hotel scene offering spacious, loft-like rooms with high ceilings and a savvy environment. The perfect getaway to the city, Aloft KL Sentral is only 28 minutes away from the KL International Airport and connected to the main KL transportation hub such as the KLIA Express, KL Monorail, KL North – South Commuter and the Light Rail Transit. ... more   less 
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