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“Nice, clean and really affordable” 4 of 5 stars
Review of ibis Styles Kuala Lumpur Fraser Business Park

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ibis Styles Kuala Lumpur Fraser Business Park
3.0 of 5 Hotel   |   Kompleks Metro Pudu (Metro Mall), 1,Jalan Metro Pudu 2, Fraser Business Park, Kuala Lumpur 55200, Malaysia   |  
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Hotel amenities
Ranked #59 of 274 Hotels in Kuala Lumpur
Manila, Philippines
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
“Nice, clean and really affordable”
4 of 5 stars Reviewed May 25, 2014

This is a nice, clean and affordable hotel. Though a bit far from KL Sentral, still the price is really good. The room is colorful and vibrant. Nice clean toilet and bathroom. Customer service could be improved at the reception. The staff were not smiling and quite sad while I'm checking-in.Service by F&B staff was excellent. Breakfast buffet is okay.

  • Stayed April 2014, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisStylesKLFBP, General Manager at ibis Styles Kuala Lumpur Fraser Business Park, responded to this review, May 27, 2014
Dear Robes04,

Thank you for choosing ibis Styles Kuala Lumpur Fraser Business Park and taking the time to tell about your experience with us. I was pleased to share with my team that you had an excellent stay with us and found our Hotel of good value.

I will surely highlight your feedback to the Front Office Manager to improve our training on customer service and communication skills for our front liners; to ensure they are always approachable and as vibrant as the Hotel.

It was certainly our pleasure to have you as our guest and I am most delighted to learn that you have thoroughly enjoyed your stay with us.

Sincerely,

Jagdish Pantlia
General Manager
Ibis Styles KL Fraser Business Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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548 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
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English first
Ranchi, India
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 24, 2014 via mobile

Ok room with very small bathrooms. The hotel is good if planning a short stay. The food is nothing great and the restaurant in the morning during the breakfast appears like a mad house.
The major advantage of the hotel is the adjacent metro station which makes it very convenient for commute anywhere in KL.

Stayed May 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisStylesKLFBP, General Manager at ibis Styles Kuala Lumpur Fraser Business Park, responded to this review, May 27, 2014
Dear drbikramjitpal,

Thank you for sharing your experience on our Tripadvisor page.

Indeed, our hotel is strategically situated adjacent to Chan Sow Lin LRT station via an interlink bridge from the hotel; within 150 metre from the hotel. Therefore, it is convenient for guests/travellers to get around the town by public transport.

With regard to your breakfast experience, we are still positioning our hotel strategically to have a fine balance of clientele mix. At times, it is difficult to arrange the flow but rest assured, we are fine tuning and confident that we will be able to provide an optimum service for a 500 rooms property. I hope you will support us during this period of gestation.

Thank you for taking the time to provide us with your feedback and we wish you a pleasant week.

Sincerely,

Jagdish Pantlia
General Manager
Ibis Styles KL Fraser Business Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tehran, Iran
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 23, 2014

You know …?
We were supposed to go there with one of our friends
Unfortunately I couldn’t make it but they went
I asked them to tell me about their experience there ,
And the result was grate !
So thank you hotel !
Thank U

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisStylesKLFBP, General Manager at ibis Styles Kuala Lumpur Fraser Business Park, responded to this review, May 27, 2014
Dear L s,

Thank you for taking the time to write a positive review of your friends’ recent stays at ibis Styles KL Fraser Business Park. I am really pleased to read that they had a pleasant stay with us.

Hopefully we will have the opportunity to have you with us on your next visit to Kuala Lumpur.

Sincerely,

Jagdish Pantlia
General Manager
Ibis Styles KL Fraser Business Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bali, Indonesia
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 16, 2014

Good things in this Hotel:
* easy access to public transportation, not so far from LRT (Chan Sow Lin)
* free bus shuttle to KLCC
* nice, clean & fresh room with complete amenities.
* good variety of breakfast
* helpful staffs
* efficient check-in and out
* fast & free wi-fi
* reasonable rate

Little disappointing on:
* my room has no view, except AC outdoors.. :(
* will be a bit down if your neighbor rooms occupied by 'out loud-speaking guests', you can hear them from your room.
* access from & to LRT can be taken through quiet & empty building with minimum lighting during night time

well, I have slightly more pluses than minuses, so we will be back to this Hotel, if we visiting KL again.

Room Tip: Ask for higher room with good view, and during low season, rooms for groups guests / family could be...
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisStylesKLFBP, General Manager at ibis Styles Kuala Lumpur Fraser Business Park, responded to this review, May 19, 2014
Dear Nency P,

Thank you for choosing ibis Styles Kuala Lumpur Fraser Business Park and taking the time to convey your feedback with us.

Regarding the room view, as a guest you may at any time request for a room upgrade at an additional cost of MYR20 - for Mountain View or City View rooms.

We are still positioning our hotel strategically to have a fine balance of clientele mix. At times, it is difficult to arrange the flow but rest assured, we are fine tuning and confident that we will be able to provide an optimum service for a 500 rooms property. I hope you will support us during this period of gestation.

We are a new hotel within a new upcoming area in Kuala Lumpur called the Fraser Business Park. The mall known as Metro Pudu Mall which is attached to our hotel’s building is progressing well (slightly slow but surely). The shopping centre has picked up momentum only recently and we have been informed that rapid increase in tenants is expected and this should liven up the place. We look forward to this as well.

I am glad that you enjoyed your stay though with mixed feelings - and very delighted to know that you will be visiting us again. Thank you again for your valuable comments and we hope to have an opportunity of welcoming you back again soon.

Sincerely,

Jagdish Pantlia
General Manager
Ibis Styles KL Fraser Business Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario, カナダ
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 10, 2014

We stayed here at a few occasions over the month of February and March. Very nice hotel. We loved it. Great size room with a couch, very clean, comfortable bed, flat screen TV with fox movies and other channels. There is a safe available. Also free tea, kettle and water bottles. It is quiet (although our room was at the end of the hallway, so maybe that help!). They have non-smoking rooms. Amazing buffet breakfast with great varieties of food including Malaysian, western and vegetarian fares. Great prices, around $50/night. Also, very close to LRT. Easy access by taxi too. Great location. They have a free shuttle to the PETRONAS Towers and the shopping district. The staff is very helpful and very nice. They also packed us a lovely breakfast of fried rice, apple and water to take with us to the airport (we had to leave before the buffet breakfast started). We loved this hotel and would go back in a heart beat!

Room Tip: Non-smoking and at the end of hallway. Also, maybe stay away from 4th floor since this is were the r...
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisStylesKLFBP, General Manager at ibis Styles Kuala Lumpur Fraser Business Park, responded to this review, May 14, 2014
Dear canadiangirl7907,

Thank you so much for posting your wonderful review on our TripAdvisor page! We always strive for excellence in our service, therefore we are really proud to hear that you were so satisfied with so many aspects of your stay at the Ibis Styles Kuala Lumpur Fraser Business Park.

We will be looking forward to seeing you again here in the near future!

Warm Regards,

Jagdish Pantlia
General Manager
Ibis Styles KL Fraser Business Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ibis Styles Kuala Lumpur Fraser Business Park

Address: Kompleks Metro Pudu (Metro Mall), 1,Jalan Metro Pudu 2, Fraser Business Park, Kuala Lumpur 55200, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Spa Airport Transportation
Hotel Style:
Ranked #59 of 274 Hotels in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3 star — ibis Styles Kuala Lumpur Fraser Business Park 3*
Number of rooms: 500
Official Description (provided by the hotel):
The modern ibis Styles Kuala Lumpur Fraser Business Park is just 5 mins away from the vibrant Kuala Lumpur business and entertainment hub and 45 mins away from the KL International Airport. Located at the junction of Jalan Tun Razak and Jalan Loke Yew, the hotel is within 500m walking distance to Chan Sow Lin LRT Station via a shaded interlink bridge connected to the hotel's building. As an added value, the hotel provides FREE daily shuttle service to Suria KLCC & Pavilion Shopping Mall. The hotel offers 500 spacious rooms with day beds, sTREATs Restaurant serving Asian Modern cuisine, sTREATs Bar, interactive corner, kid's corner and gym. The guestrooms are well-equipped with 32-inch LCD TV, Wi-FI, safety deposit box, iPhone dock, working desk & chair, coffee & tea facilities, fridge, kettle, basic toiletries, hairdryer and international standard ibis Styles amenities. ... more   less 
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