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Kuala Lumpur

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Hotel Equatorial Kuala Lumpur: Traveler Reviews


Jalan Sultan Ismail | Golden Triangle, Kuala Lumpur 50250, Malaysia
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Reviews you can trust

85% Recommend
4.0 of 5 stars 127 reviews
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By trip type
All (127)
[ Date ] [ Rating ]
Very good city hotel

Hotel Equatorial Kuala Lumpur

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4 of 5 stars
MarcP99   7 contributions
Hamburg
Jun 7, 2009 | Trip type: Couples
1
person found this review helpful

Good location - even if there are better located hotels around. The hotel itself is a bit out of fashion but they try to keep it up to date. It is worth to book a club room for at least 2 nights. Very kind door staff at the front of the hotel!!!!!

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 25-34
  • Member since January 30, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from General Manager, General Manager
(Management representative)
Jun 24, 2009
True there will always be better located hotels than ours. We are a boutique hotel with only 275 rooms and although we do have a great location which is better than most, we spend most of our efforts winning "friends and family" through our guest services. Our Club Floor Staff are uncompromising in their standards and as you mentioned our front staff are the first line of services we offer. Thank you for your kind words and we will strive to continue offering great services to our guests. We look forward to welcoming you back again in the not too distant future. Best Wishes.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: €63 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
loved this place

Hotel Equatorial Kuala Lumpur

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5 of 5 stars
lakako   4 contributions
mississauga
Jun 2, 2009 | Trip type: Family
1
person found this review helpful

Very nice hotel location & service.Reception is very professional very polite .Rooms are clean & nice fresh linen & towel.
Nice view of petrona towers from the window .This hotel is in entertainment area (golden triangle).walk able distance for mono rail.

  • Liked — very clean
  • Disliked — not really
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay April 2009
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 35-49
  • Member since June 02, 2009
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Shopping, Spa, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €63 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Good location, friendly staff but old hotel needing revamp & upgrade!

Hotel Equatorial Kuala Lumpur

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3 of 5 stars
SailorWorld   1 contribution
SE Asia
May 30, 2009 | Trip type: Business, Solo travel
2
people found this review helpful

First time staying this hotel for 1 night as I had to extend my business meetings the next day & it was conveniently located near the clients' office. Rate was pretty decent for its location but the condition of the building is really old.

As there was a shortage of rooms, I was upgraded to the next category, Club Room. The moment I stepped into it, it has a smell of muskiness & dampness in the air. It was like the room was wet for a long time and the wooden furniture and frames, doors all smelled of the moisture!

Since I was too tired and it was already 10pm, I just changed and showered and slept. Had a wake-up call in the morning at 6am and then realised the bathroom still moisted from the previous night's shower. Ventilation was poor.

Had my breakfast (complimentary) and the spread is pretty good, with Korean & Malaysian food & some Western breakfast items. There were quite a good crowd of people there and all seemed to enjoy it.

Then I checked out and left. Overall, I think the hotel is pretty good value for its location, price but the condition of the room is really something to desire. Will go back if I have no choice and just need a bed for a night.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay January 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Age group 25-34
  • Member since May 29, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from General Manager, General Manager
(Management representative)
Jun 17, 2009
Thank you for your comments. We are happy you liked our location and the services provided. The next time you stay with us, please ask for our Club Deluxe rooms. For a small premium, I assure you, you will be delighted with the rooms, the facilities and the value we offer! Best wishes.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: €63 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Convenient City hotel with very attentive friendly staff

Hotel Equatorial Kuala Lumpur

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4 of 5 stars
Fernweh3   9 contributions
Hanau
May 20, 2009 | Trip type: Couples
2
people found this review helpful

We stayed in this hotel before and after our trip to Taman Negara.
The hotel is very convenient - only 5 min. walk to Petronas Towers and close to many restaurants.
Hotel room o.k., we booked an offer including a 1/2 days sightseeing trip and buffet dinner and found this very good value for money.
The buffet breakfast was excellent, with huge choices of really good quality, the buffet dinner was also varied and of good quality.
The staff were very helpful, friendly and recognised us already after a short stay.

We would return because of the staff and the good value for money.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35-49
  • Member since May 29, 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from General Manager, General Manager
(Management representative)
Jun 17, 2009
Thank you for your very kind words of compliments and we shall certainly share them with our staff. We have always believed our staff is what makes our customers return.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: €63 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
not bad!

Hotel Equatorial Kuala Lumpur

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4 of 5 stars
Yaser_and_Zafi   3 contributions
Kings Lynn
May 4, 2009 | Trip type: Couples
1
person found this review helpful

we stayed on the 7th floor of this hotel and i found that there was a slightly stale smell which was quite unpleasant. However when we changed rooms to the 14th floor there was no stale smell at all. The rooms were generally clean and the staff were friendly. Complimentary slippers in the room was a nice touch. We also enjoyed using the pool which was on the 4th floor hence giving a view of the city which was nice. Breakfast was absolutely lovely! Although the waffle machine was broken for our entire stay there!
It has a very good location just 10minutes walk from the Petronas towers and 10minutes walk to bukit bintang (a good shopping place). there is a monorail station next to the hotel which is a cheap and very convenient way to get around the city. Just a tip for other tourists is to be aware of taxi drivers trying to rip you off! If you want a cheaper way to get around then the monorail takes you to KL central from where you can get trains and coaches to absolutely anywhere very cheaply.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since April 03, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €63 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Hotel Equatorial Kuala Lumpur Address

Jalan Sultan Ismail | Golden Triangle, Kuala Lumpur 50250, Malaysia