The rooms smelt, the wallpaper was mouldy and the toilet was blocked. We had asked for connecting rooms as we were travelling with children. We had to argue just to get rooms on the same floor next to each other. We were told that the room type we had booked did not have connecting rooms however the one my husband was given had a connecting door but not to my room. When I complained that we had asked for connecting rooms when we had made our booking we were told "it's only a request". Totally unhelpful.
Great location, but the same can be said of much better hotels. The carpet in the reception area and the lifts are filthy and this gives a very bad impression of the hotel. In my case they lived upto my fears. We moved onto the Crowne Plaza hotel- a few meters walk away and a totally different story.

a really quite good hotel ! nice room even if it needs to be renewed (room 1509) a beautiful landscape seen from the large window,excellent breakfast,(dress code for man!!)big lobby,the raja chulan station (tube) is 5 minutes from the hotel.small swiming pool but very apreciated after a long day tour.

Was in This hotel late March after such a plesant trip in Phuket
this hotel was a disaster needs URGENT RENOVATİON rooms very old, carpet filthy, Bed very small considered as single all over the world but they sell for double Location good but all hotels in KL are in same location
dont make the mistake we did i would NEVER EVER recommend this hotel to anybody dont be fooled with pictures on net its not the same

Our first stay in this hotel 3 years ago was included in a tour package and we had the opportunity to appreciate the good level as well as the excellent location of this hotel. This time we came back to Kuala Lumpur on our own with friends and had no doubt about our staying in this hotel again. The room and the bathroom are ok and clean (although we noticed some stains on the carpet both in the room and in the corridor). Buffet breakfast has a good variety and we also enjoyed one complimentary dinner there (we received daily one "RM 100 bonus" for F&B). Regretfully we had no time to use any other service of this hotel (swimming pool and complimentary foot massage!) and therefore cannot judge them.
Because of the convenient rate and the good value for money I would not look further for another hotel if I'll be back in KL.