It is my first time to experienced this kind of service and untidy room for a 4-star hotel. The way I look the hotel it is only 2-3 star type only because of not comfortable inside because the toilet, linen & carpet looks untidy. The worst case happened was the reception gave us the key of the room, then when we enter our room it is still occupied by other guest and it is very untidy. I went down at the reception to complained. The receptionist just changed the key card number without saying "sorry" for what happen. How terrible is that receptionist. The only great in the hotel is the security. I dont want to book again with this hotel.
- Official Description (provided by the hotel):
- Business-oriented 20-story Hotel located at the heart of the business center, 100 meters from Bukit Bintang Monorail Station & 50 km from airport. ... more less
- Reservation Options:
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- Also Known As:
- Coronade Hotel Kuala Lumpur