Location of this hotel is good. Right in the centre of the city with a high end shopping mall and good restaurents within the mall across the road.
The room is pretty standard but need to renovate/upgrade as it is a bit old especailly the furnitures and bathroom.
Hotel staffs are pretty friendly. House keeping staff was really attentive as they noticed I only drink coffee in the room and provided me with extra coffee which they do not need to do that but went the extra mile for it.
BUT i must say this hotel is very kids friendly though. One of the main reason we stayed there as it was a family trip.
Their In-Room dinning menu even have a Kids menu with good variety that not often seen in other hotels. They do have a Kid's Club with good friendly staff in there. Cindy was her name if I can recall. took good care of my 5 years old daughter and my daughter told me she wants to be play with Cindy everyday.... : )
Room service is actually not too bad. they have a good Italian restaurent here as well.