I stayed at this hotel with my spouse. Check in was quick and smooth. The hotel room is spacious and clean. The location of this hotel is close to the bukit bintang shopping area. You can get there within 5-10 minutes via taxi or monorail. The road in front of the hotel tends to get clogged up by heavy traffic during lunch time and after work. Try to avoid it during that time. Overall we had a great stay. Great rooms with great views, flawless check in/out, and excellent breakfast buffet.