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Hotel Imperial Kuala Lumpur: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 124 Reviews
5.0 of 5 stars
73
4.0 of 5 stars
23
3.0 of 5 stars
9
2.0 of 5 stars
5
1.0 of 5 stars
6
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#5 of 132 hotels in Kuala Lumpur
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 385
  • Address: Jalan Sultan Ismail, (formerly Sheraton Imperial Kuala Lumpur) Kuala Lumpur 50250 Malaysia
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Hotel with Moorish and contemporary design and style; housed in 38-story mixed-use complex containing commercial offices & stores. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool
Check Rates: $118 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hotel Imperial Kuala Lumpur

( 12-16 of 124 )
“Wonderful hotel”

Hotel Imperial Kuala Lumpur

Sep 30, 2008
1/1 found this review helpful

Booked a Stay for 3 Pay for 2 nights executive package. Turned out to be a great decision. Really wonderful and fantastic hotel next to the monorail. Room was very spacious, great comfortable bed. Daily complimentary water. Staff was very attentive, we changed rooms when the noise from outside (street with bars and clubs) got to be a bit too much. New room had beautiful view over the Menura Tower. Breakfast buffet was something else: fruit, pancakes, salads, breads and for lovers of noodles in the morning: a noodle buffet! The executive package included complimentary coffee, drinks, fruit and seperate check-in and out.
Kuala Lumpur we didn't like very much, but our stay at the Hotel Imperial made more than up for it!

  • This TripAdvisor Member:
    • Liked — Level of service
    • Disliked — The city of Kuala Lumpur, bit of a let down
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dutchgirl70's Summary
Date of Stay: September 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: January 31, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $118 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Excellent Hotel !!”

Hotel Imperial Kuala Lumpur

Save Review
5 of 5 stars
Geneva, Switzerland
Sep 27, 2008

Rooms: Fantastic room, very elegant and confortable with a beautiful view on the twin towers Petronas.
Newspaper each morning on the door, each night fresh ice was furnished on the table, and the room service was excellent.

Restaurant: The breakfast was fabulous with the biggest choice you can never imagine in a very soft and a bit vintage atmosphere.
The other restaurants of the hotel were also excellent. Villa Danieli or the Essence with a tremendous buffet.

The hotel has a suberbe SPA and an outdoor swimmingpool.
Not far from the main attraction of the cities and prices are very good.
We will come back!

  • This TripAdvisor Member:
    • Liked — the room and the breakfast
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amy_travel_judge's Summary
Date of Stay: August 2008
Traveled with: Consorte / altra persona importante
Visit was for: Fuga romantica
Age group: 25-34
Member since: September 27, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Tourists
I selected this hotel as a top choice for:
Outdoor / Adventure, Shopping, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $118 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“A great stay”

Hotel Imperial Kuala Lumpur

Sep 10, 2008

Really, nothing to criticize here. The room was large and full of light, with a spacious stone-tiled
bathroom. The public areas include a beautiful lounge and lobby; the staff
was helpful, setting up tours and advising on transport.
There is a full gym that is well-managed. The pool is also nice, although it is
outdoors and hence useless when it rains, closing around 7:45 pm on sunny days. The best thing was the breakfast, which was
truly magnificent -- even by the high standards of Kuala Lumpur.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mondrian's Summary
Date of Stay: August 2008
Traveled with: Solo traveler
Visit was for: Other
Age group: 35-49
Member since: March 07, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, People with disabilities, Older travelers, Families with young children, Tourists
I do not recommend this hotel for:
Great pool scene
Was this review helpful? Yes No
Check Rates
Average price*: $118 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Hotel Imperial an experience we will never forget”

Hotel Imperial Kuala Lumpur

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5 of 5 stars
melbourne-australia
Sep 7, 2008
2/2 found this review helpful

Wow what a room. If you can stay in room 3312. Not only does this room have two viewing windows, one of the Petronas towers and the other of the KL Tower, from floors 33 to 37 have full use of the executive lounge which entitles you to unlimited internet, and from 11am till 11pm, drink as much softdrink and have nibbles as much as you want and the best part is from 6:30pm till 8pm, free grog including beer. They provide Chardy and red wine, scotch-gin-vodka but no Southern. Fill up there then go for tea. This room had 2 tiolets and 2 LCD tvs both having DVD players to test the DVD's we bought. The most comfy bed and great twin shower. There are plenty to choose from within the hotel but we went to a restuarant around the corner called Mojo's which had western food as well as Malaysian. The breakfast was everything you could ever want except Bacon. We had yummy omlettes cooked every day and waffles to die for. Pigged out but you can walk this off shopping. The mono rail station is about 2 mins walk from the Hotel and catch the third stop and go left into one of the shopping centres. Make sure you visit the Petronas towers. There is also an aquarium which is great and a fantastic collection of trantullas. Their behid glass ladies so dont be alarmed. Every one said get there early and queue up for they only give out 1000 free tickets per day and conduct guided tours of 20 people at a time. We got there at 9:15am and got tickets to the 11:30am tour. I guess being a non school holiday helped. Go down from directly under one of the towers not from the centre entrance to the shopping centre. In most of a the shopping centres is a store called Parkson. They deal with clothes, shoes, cosmetics and handbags. My wife got a bit upset for she had to try on clothes size XL and even then they didn't fit her. She is a size 14 back here!! My wife thought this was great not! After the third shop, I was ready to pull the pin and ended up doing my own thing and she was very happy to do hers and I felt safe in leaving her for we never saw any wrong doing and the Taxi drivers know where the Imerial is. I found that the maximum I paid for a Taxi was $15rm. Dont pay any more. If they ask for more, just say $15 or shut the door. 9 times out of 10 they will agree and charge you $15. There are several different levels of taxis. red ones are s heaps then the yellow ones are slightly better then there are the blue ones which are the best. Funny thing is the blues ones (if they don't turn on their meters) work out the same price. I was dissappionted in the shopping. I made a list of accessories for my new digital viedoe Panasonic camera but I couldn't get a bigger battery or a DVD burner and when I found the burner, it was dearer than what I could get back home. Also there was no fishing tackle namely reels. I thought I could get some good ABU reels but to no avail. My wife found the perfume and cosmetics dear. It seems to be as dear as home and she came away not spending as much as she had planned too. She did manage to get some cheap Guess bags and shoes but only due to inderpendance day sales.
Do yourself a favour, get a private car to and from the airport. Cost us an extra $15aus and although the car that picked us up was a heap, we got driven back to the airport in a merc. This way also you go door to door not in a bus stopping along the way till you reach your hotel. Make sure you visit the KL Tower and do the tea in the revolving restaurant which also includes a stop to the observation tower. KL also has a chocolate store that has yummy strawberries wrapped in white chocolate as to Penang. You can bring these back into Aust as long as you declare them. I also bought a scorpian coaster. This was allowed for it was the common black variety and not an endangered species. Declare this as well. Getting back to the Hotel, the lobby is very nice and we found the front desk helpful and polite, The doorman was always there to open a taxi door and the front door for you. 5 elevators to take you to your floor. The only thing I found strange was there is a hair salon for the ladies and a tailor store but not conected to the main foyer. You had to take the side entrance or take the lift to the 2nd floor and catch another seperate lift to the Mess floor. Weird. Looks like there had been a diamond shop there that had closed down. No passing trade makes it hard to find. We only found out by chance when we were caught in the rain and took a short cut. We didn't do the spa or take a massage for we thought that was too dear. We stayed 5 nights in KL and could have easliy stayed another 5. Would we go back to KL? Most definetly and we would also stay back at the Imperial ? Of course and go for room 3312.

  • This TripAdvisor Member:
    • Liked — The room was amazing
    • Disliked — The pool was too cold and no bar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
morris-travella's Summary
Date of Stay: August 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: July 13, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Outdoor / Adventure, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $118 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Loved the Imperial”

Hotel Imperial Kuala Lumpur

Sep 7, 2008
1/1 found this review helpful

At first i was totally dissappointed coz i,ve to wait almost 2 hrs for our room to be ready yet the staff at the Club Lounge really handled the stuation in a good manner. They are so apologetic, caring & so concern abt it. Abt the room i was so speechless, it's was so huge, clean & well maintained juz like a new hotel. As for the bathroom, it's was superb...Breakfast was sumptious full of variety. Acess to shopping distict is also convenient.. Highly recomended..

  • This TripAdvisor Member:
    • Liked — The room & bathroom
    • Disliked — Nil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hardySingapore's Summary
Date of Stay: August 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 35-49
Member since: September 07, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Theme / Amusement park, Outdoor / Adventure, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $118 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Hotel Imperial Kuala Lumpur

( 12-16 of 124 )
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Hotel Imperial Kuala Lumpur Also Known As

Address: Jalan Sultan Ismail | (formerly Sheraton Imperial Kuala Lumpur), Kuala Lumpur 50250, Malaysia