I had an excellent rate through Expedia and I have to say I was not disappointed by the value for money.
The hotel style is old but very well maintained and clean.
The room was spacious and functional. Very sad that internet is not complimentary in the rooms.
The service encountered (check in, check out, telephone operator, lounge, room service, housekeeping) was simply perfect, nothing to say about that. Staff are very well trained, smiley, willing to help.
The food and beverage is the reason why I only rate the hotel 4/5; It is standard and boring, really nothing new nor exiting. I was travelling alone and staying in the F&B outlets was honestly depressing despite the excellent staff. The toastina cafe is a mix of cafe, restaurant, cigar lounge, beer garden and simply makes no sense.
On the overall my stay was very good, congratulation to all the staff
- Official Description (provided by the hotel):
- Sheraton Imperial Kuala Lumpur Hotel welcomes you with warm Malaysian hospitality. We are conveniently located within the business and commercial district, making it easy for you to get to your workplace and city attractions. The hotel is minutes away from world-famous landmarks such as the KLCC, Petronas Twin Towers and KL Tower. ... more less
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- Also Known As:
- Sheraton Kuala Lumpur
- Kuala Lumpur Sheraton
- Sheraton Imperial Kuala Lumpur