Stayed here with my wife and daughter for 2 nights and 3 days. Arrived late at night, and the room was pretty adequate. But there were no towels in the room. Having arrived at the hotel close to 10PM, and having endured Malaysian humidity, that was frustrating. I was looking to a shower all day after flying in from Shanghai. Called downstairs, and the towels were delivered to the room within 5 minutes. Will explain later, but for the good things...
The staff are very nice and very helpful. Very courteous. Any complaints were quickly addressed. This is a very nice hotel. But the management needs to learn how to manage a hotel better.
The best part of this hotel is the swimming pool. It is one of the best pools I have been in in recent travels and I travel a lot. My 9 year old refused to get out after been in the pool for 3 hours. The Hilton next door shares the pool. Stretches across the two buildings with bars at either end.
The second thing is the public transportation 5 minutes away. Starbucks and other restaurants is at the KL Sentral 5 minutes away. Never missed my morning coffee from Starbucks.
The bad point is the room was not very clean. But having stayed at other similar hotels in Malaysia, the last couple of days, I wasn't surprised. I just wish the cleaning staff and supervisors who approve the rooms are trained better. The bathroom was not very clean, the tables were dirty with coffee stains etc. etc.
I did complain, and it was addressed promptly.
To the hotel management - I complained so you would improve. I really did not need the limousine service you provided. I thank you for it. But please improve. You have a really nice hotel. Clean the rooms properly. The bathtub did not drain properly.
I would recommend this hotel as it is a great value and in a great location. I would go there agin because of the pool and location. Just make them clean the room again. Very nice hotel.
- Official Description (provided by the hotel):
- Awarded by Expatriate Lifestyle Magazine with 2013 Best Business Hotel Excellence Award, Le Meridien Kuala Lumpur is the ultimate place for indulgence whenever one visits Malaysia. Strategically located at the Kuala Lumpur Sentral precinct, the business and transportation hub adjacent to Kuala Lumpur city centre, the hotel is easily accessible through a network of integrated rail connections. The Kuala Lumpur International Airport (KLIA) and KLIA2 are just 28 minutes and 33 minutes from the Hotel via the KLIA Express. The integrated Nu Sentral Mall allows guests the opportunity to discover retail therapy before commuting to the airport. ... more less
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- Also Known As:
- Le Meridien Kuala Lumpur Hotel Kuala Lumpur
- Meridien Kuala Lumpur
- Kuala Lumpur Le Meridien