What a smashing place to stay, as well located as any hotel in the city with attentive staff and very nice rooms. My wife, 4 year old daughter and I stopped off for a 3 nights enroute to Langkawi and thoroughly enjoyed the experience. Get an upgrade to the Horizon Club rooms which occupy the top 5 floors; a separate check-in and very pleasant lounge area with superb views across the city. The Horizon package includes breakfast, afternoon tea and early evening drinks in the exclusive lounge area. The hotel appeared to be popular with executives but us humble tourists were made to feel very welcome. There is a pool and various restaurants which cater for most tastes though frankly the city has far more interesting places to eat, one of which is the Beach Bar, immediately opposite the hotel which, though it appeared to be a haunt for western men seeking female companionship has a separate eating area with a great of food and a reasonable price (we felt quite comfortable taking our little girl there). The Horizon Club rooms are spacious, comfortable, clean and well equipped, which are of course important factors. We stayed again on our return from Langkawi and discovered that the Australian PM, John Howard, was also staying at the hotel along with his entourage. On the morning of our departure a red carpet had been rolled out which amused us and impressed our daughter who felt sure it was for her! So if it’s good enough for the Aussie PM it’s sure good enough for us! When we return to KL again we’ll make a beeline for the Shangri-La.

Absolutely faultless. Don't miss the buffet in the Lemon Garden Cafe.

February 2007
Cheshire - England
We stayed at the Shangri-La Hotel for 4 nights on our way to Koh Lanta in Thailand. From the moment you walk into the hotel you are welcomed by the fantastic entrance and reception hall, which carry's on through to the bedrooms. The rooms are very clean and towels and complimentary toiletries are replaced everyday. The beds are turned down every night and flowers or chocolates are left on the beds for you. Great touch. The hotel pool is immaculate and perfect after a days sight seeing. The hotel bar has an excellent pint of Guinness and has a very friendly atmosphere. The staff are all very pleasant and helpful.
We have stayed in many hotels before and the breakfast is something my husband and I look forward to the most (best part of the day before a days sight seeing) All I can say about the breakfast at the Shangri-La is OUTSTANDING! I have never seen anything like it before there is something for every one of all tastes, there is that much choice you would think you were at an evening meal rather than breakfast. Everything is fresh and excellently presented. My daughter fell in love with the chocolate fountain and fresh fruit. I would definitely recommend this hotel to anyone visiting KL and would definitely stay there again.
Great Hotel

We stayed at the Sangri-La in LK for 4 days. The lobby area is very grand, but this does not follow through to the bed rooms - they are well past their sell by! We tried two different rooms (because the first one was so noisey from the bars outside until 3 in the morning), and both were very tired, carpets were dirty, cracks in the wash basin and dirt in the old sealant around the bath, the drab brown furnishings were marked and the wooden furniture slightly bashed. The rooms are a real let down.
However, the hotel offers a good choice of restaurants and all the food we had was excellent. The staff are pleasant and well informed. The swimming pool is nice too. It's just such a pity about the rooms.