We have just returned from KL where we stayed at the Shangri La Hotel. This is not our first experience at a Shangri La hotel. We have stayed a couple of times at their hotel in Fiji and also in Bangkok and the KL Shangri La certainly did not disappoint or take away from our previous experiences.
Firstly, it is located less than a 5 minute walk from the Two Towers and its wonderful shopping centre and parklands.
We received orchids upon arrival. The room was lovely, clean and comfortable. The food was delicious....especially dinner at the LaFite restaurant. The Hotel Lobby/Lounge was a relaxing place to hang out. It had a piano bar feel to it, and the food and service was excellent.
What was a stand out to us was the staff service...nothing was too difficult. Even after check out, a taxi was arranged for us to go to the airport. Just as we were about to hop into the taxi, a huge deluge of rain began. Four hotel staff helped us into the taxi....there was only my husband and I and 2 backpacks, but their concern for us getting wet or slipping was genuine. I happened to drop a book onto the ground as I was getting into the taxi and a staff member quickly picked it up and hurriedly went away to dry it off before she handed it back to me. I was astounded that their service continued even AFTER we had paid the bill.
Thank you again Shangri La for proving yet again that you are certainly a 5 star hotel.
I would highly recommend the Shangri La Kuala Lumpur to anyone and would not hesitate to stay there again.
- Official Description (provided by the hotel):
- One of Malaysias most elegant hotels, the award-winning Shangri-La Hotel, Kuala Lumpur is situated in the bustling capital. Set among lush gardens, it is just 60 minutes from the international airport and 5 minutes from the business and shopping districts. The Hotel features some of the most spacious luxury accommodations in Kuala Lumpur with ultra-modern conference facilities, as well as a full-fledged fitness centre. For the culinary Epicurean, its restaurants offer some of the finest dining in Kuala Lumpur. ... more less
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- Also Known As:
- Shangri La Kuala Lumpur
- Shangri La Hotel Kuala Lumpur