Our stay at the Shangri-La, KL, was extremely good. The hotel is beautifully decorated, staff were very helpful and to our surprise we were upgraded to a suite upon checking in and believe me it was full of guests checking in! The room was very spacious, well kept and bed was extremely comfortable. Breakfast was served at the executive lounge as were free tea, drinks and delicious snacks at specific timings.
The location was perfect as we were at walking distance to most places we wanted to visit. The concierge was extremely helpful in finding good tours and also advice on places to see.
Bed linens were always spotless
Towels were clean
Housekeeping cleaned well (I'm very particular about cleanliness)
Pillows were comfy
Food was very good (of course it depends on what you eat at the hotel)
Fresh fruits were laid out in the room everyday
Not so good points:
Traffic does come to a stand still when it starts raining. Tip? Walk its fun even in the rain.
The view is obviously of the city buildings and streets but it didn't bother us as we didn't really look out much
Overall experience was very very good.
- Official Description (provided by the hotel):
- Shangri-La Hotel Kuala Lumpur, an award winning 5-Star luxury hotel renowned for its consistent extraordinary customer service, culinary and fine dining experience. Located in the heart of Kuala Lumpur's commercial, entertainment and shopping district with easy access to most tourist attractions. The only hotel in KL that sits within beautiful lush gardens offering extensive meetings facilities, large multi-divisible ballroom along with wide variety of guest rooms, 101 suites and a Horizon Club that caters to business/ leisure travellers, MICE delegates as well as high profile guests and socialites. It's an extraordinary place to stay, dine and meet in KL! ... more less
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- Also Known As:
- Shangri La Kuala Lumpur
- Shangri La Hotel Kuala Lumpur