We stayed at this hotel with my son who is 1 year old and from the moment we checked in to the moment we checked out we were treated so well and enjoyed ourselves so much we want to go back to KL just for this hotel.
We were very looked after by the Front Desk Manager, Patrick- we cannot express how helpful and professional he was with every aspect of our check-in. We were granted a complimentary upgrade also to a suite, which was amazing considering it gave us so much more space with our son always running around.
The buffet in the mornings was second to none. every single pallet was catered for with a huge selection. The staff were all friendly and kind and despite it being a fairly large hotel, it still gave a feel of being intimate and operating for the enjoyment of the customer, rather than seeming to be only a business.
I didn't rate KL as a city- but if i ever want to go for a relaxing and enjoyable holiday i wouldn't think twice of checking into the Shangri La and not leaving the building because there is no need to- your needs are completely catered to.
- Official Description (provided by the hotel):
- One of Malaysias most elegant hotels, the award-winning Shangri-La Hotel, Kuala Lumpur is situated in the bustling capital. Set among lush gardens, it is just 60 minutes from the international airport and 5 minutes from the business and shopping districts. The Hotel features some of the most spacious luxury accommodations in Kuala Lumpur with ultra-modern conference facilities, as well as a full-fledged fitness centre. For the culinary Epicurean, its restaurants offer some of the finest dining in Kuala Lumpur. ... more less
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- Also Known As:
- Shangri La Kuala Lumpur
- Shangri La Hotel Kuala Lumpur