This is the second time we have stayed at this hotel.
We chose it again as it is extremely good value for the club room and you cannot fault the location. So much shopping is right at your front door.
There was one fault this time and that was the actual club lounge was being renovated during our stay so they had relocated it to the foyer. We weren't informed of this when we made the booking or when we checked it. We only discovered it when we tried to get to the club floor the next morning only to be told it was in the foyer.
The set up was not very good as the lounge is usually a quiet place to relax but being in the foyer of the hotel it was noisey and people were walking throught the lounge even though they didn't stay in a club lounge. Usually you would also get a buffett of food, however this time they brough out the canapes on a stand, which meant no choice and a lot of food was wasted. And the lounge area was not available all day for us to just sit in and have a drink. This was definately disappointing as we were there for my mum's 60th and she had never stayed in club rooms before and it wasn't what we were used to. They weren't exclusive, which is what you pay for.
The rooms are a good size and the staff are also very helpful. The beds though were like sleeping on a rock. Next time we may try somewhere different.