The first impression one gets when entering the hotel is that it is indeed a grand Hotel. Perhaps that is why I think this hotel is a bit pricey. The service was good the rooms were clean and the breakfast was above average but not better than some of the four-star hotels that I have stayed at in Kuala Lumpur. The pool was nice but not overly large if you really wanted a good swim this was not right pool for you more of a wading and family pool. The executive club was well staffed But not a five-star executive club experience that I would expect from the grand millennium Hotel. it was just on par with some of the other four-star hotels in the area. However it is my understanding that the executive club has been completely refurbished since my last stay and it may be a very good experience now. Certainly this hotel is in the proper place for a lot of action. There are malls, there are street vendors, there are all kinds of activities going on from morning till late at night a very centrally located hotel Indeed. Overall a good hotel but take away the grand entrance and you really have just a four-star hotel.