We were recommended birds nest 2 by a traveller we met so we were looking forward to our stay.
We walked in and from first glance it seemed great, really cute communal areas and very cosy.
We stayed in a three bedroom family room, room was very small, one bed looked like a pop up camp bed and extreamly uncomfortable. Room wasn't air conned, but did have two fans but sleeping in the room was unbearable. On going to sleep we only seemed to have a small towel on the beds, so we asked the guy for a sheet or if the towel was it, he was really rude and very reluctantly gave us sheets for the bed. The bedding given was more like floor mats and they smelt of toilet cleaner. Needless to say we didn't use these.
When asking for directions on how to get to our next stop the guy I believe his name was Willi was rude and lacked interest.
Also we paid on arrival as soon as we got to the hostel, throughout the evening were asked three more times by another guy to pay and wouldn't accept that we had paid on arrival. Very bad communication between staff and really embarrassing having to explain every time that we had paid.
Another point that we were really unhappy about was that we were given a three bed private family room for the three of us, with a key to lock the door. We went out for tea and when we came back our room had been opened with another key and the door left open!!
On a positive note the WiFi is very good.
To sum up we would not recommend this hostel and we were very disappointed. Matahari lodge a few doors down is much better.
- Official Description (provided by the hotel):
- Birdnest Guesthouse is a budget backpackers in the heart of Chinatown, Kuala Lumpur. We have dormitories, single, double and triple rooms, with or without AC, a communal chill-out and kitchen area, book exchange and free WIFI ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda so you can book your Bird Nest Guest House I reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.