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“Very good small hotel...” 4 of 5 stars
Review of V Garden Hotel

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V Garden Hotel
2.5 of 5 Hotel   |   21, Jalan Pudu Ulu, off Jalan Cheras, Kuala Lumpur 56100, Malaysia   |  
Hotel amenities
Ranked #60 of 286 Hotels in Kuala Lumpur
Edmonds, Washington
Level Contributor
182 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
“Very good small hotel...”
4 of 5 stars Reviewed March 31, 2014

I booked this hotel online. i read the reviews and it is rated high on TA so I trusted it.

From my arrival to my departure, the staff in general and Samantha, the desk clerk, could not have been more helpful. Getting cabs, making suggestions and giving directions. They are truly interested in making your stay a good one.

Yes...the rooms are small, but for me, who only wants a clean, quiet room to sleep in and a place to take a good shower (a must in SE Asia), it was perfect. If you have tons of luggage, it might be a problem for you.

One bit of advice: Get to know the trains in KL. There is a train station very close to the hotel and you can get just about anywhere in KL from there. There is A LOT of construction all over KL and the taxis are cheap and plentiful but traffic is hectic.

If you plan on using taxis, get an app for your phone MyTeksi. It is a wonderful app for securing taxis in Malaysia. I would also get a Malaysian SIM card at the airport. They are vert cheap and extremely useful.

There are a few good Indian restaurants in the neighborhood. The Chinese food is mostly Hakka and I was not impressed with the food.

Room Tip: I would choose a room near the back, away from the street, preferably in the middle of the hotel, aw...
See more room tips
  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ken333888, General Manager at V Garden Hotel, responded to this review, December 16, 2014
First of all we would like to thank you for choosing V Garden Hotel for your stay and thank you for dropping us a review in Tripadvisor.

V Garden Hotel team and i would like to thank you for your kind and sincere words. It was a true pleasure to be your host while you were here in Kuala Lumpur.

V Garden Hotel team i are look forward to welcoming you back again soon in the very near future.

Thank you and Best Regards
Ken Ling
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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278 reviews from our community

Traveler rating
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    115
    34
    9
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Denmark, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 18, 2014

We had booked a travel package and had also read the reviews on Trip Advisor for V Garden hotel. The hotel has a lot of hustle bustle around it in form of café’s, restaurants and little shops to explore for the average traveler. The staff was friendly. They were warm, hospitable and inviting, just like the hotel ambience and the aura of the room we stayed in. The view from our room was nice. Also the bed was fine; the pillows were clean and soft, just the way we like it.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ken333888, General Manager at V Garden Hotel, responded to this review, December 16, 2014
First of all we would like to thank you for choosing V Garden Hotel for your stay and thank you for dropping us a review in Tripadvisor.

V Garden Hotel team and i would like to thank you for your kind and sincere words. It was a true pleasure to be your host while you were here in Kuala Lumpur.

V Garden Hotel team i are look forward to welcoming you back again soon in the very near future.

Thank you and Best Regards
Ken Ling
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penang Island, Malaysia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed March 16, 2014

Nice interior & clean room. Problem is just 2 carpark. For weekends stay, public capark charges RM10.00 per entry, weekdays just RM5.00 per entry. You can hear noise when people walk past your room. No glass in room.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ken333888, General Manager at V Garden Hotel, responded to this review, December 16, 2014
First of all we would like to thank you for choosing V Garden Hotel for your stay and thank you for dropping us a review in Tripadvisor.

V Garden Hotel team and i would like to thank you for your kind and sincere words. It was a true pleasure to be your host while you were here in Kuala Lumpur.

V Garden Hotel team i are look forward to welcoming you back again soon in the very near future.

Thank you and Best Regards
Ken Ling
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 14, 2014 via mobile

One of the most cosy hotels, I have ever stayed at. It has all the elements that makes this little, dreamy hotel every travelers dream. The architecture is the beautiful green garden-theme, which is implemented into every little detail from the café ( like a green house - gorgeous! ) to the rooms.
The staff are SO friendly, sweet and helpful. The service and the cleaning is Top Notch!
Want to hit KL center? Then they'll hail you a taxi in no time and the train station is near to the hotel.
A wi-fi so FAST that you don't even dare to dream about it while traveling!
I have no fingers to point at "V-Garden Hotel" except my green fingers, that became a little more green after this stay, just as my smile became wider.

I truly recommend V-Garden Hotel for everyone - enjoy!

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ken333888, General Manager at V Garden Hotel, responded to this review, December 16, 2014
First of all we would like to thank you for choosing V Garden Hotel for your stay and thank you for dropping us a review in Tripadvisor.

V Garden Hotel team and i would like to thank you for your kind and sincere words. It was a true pleasure to be your host while you were here in Kuala Lumpur.

V Garden Hotel team i are look forward to welcoming you back again soon in the very near future.

Thank you and Best Regards
Ken Ling
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, null, Singapore
2 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed March 3, 2014 via mobile

It is indeed clean. But a few things to note, toothbrush is not provided, if you wanna get extra towels, pay additional of 5RM each. Definitely not a place to stay at if you're travelling with kids, the mosquitoes is all over the place though the staffs burnt mosquitoes coil and in each room there's a electric repellent which is connected to the plug,still,it didnt work. The location is quiet. Overall, this hotel didnt reach my expectation. The comfortness is just not there. But definitely a great place to take photos whatnot with the garden and unique elevator. One more thing, if you're staying in this hotel, least get a deluxe room, its way much better than the standard room.

Stayed March 2014, traveled with family
Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ken333888, Manager at V Garden Hotel, responded to this review, March 4, 2014
Dear Miss Qur,

Thank you for choosing V Garden Hotel Kuala Lumpur for your stay and thank you for providing us your feedback via Tripadvisor. I realize this took time out of your day and for that we really appreciate your effort.
We have taken note of your comment and please accept our sincere apologies for the challenges that you encountered during your recent stay with us.
Once again I apologize for the disappointing experience. We take your comments seriously and your feedback is definitely valuable as it allows us to improve on our products and services towards overall guests’ satisfaction.

I hope this incident will not deterred you from visiting us again. V Garden Hotel team and i are look forward to welcoming you back soon in the very near future.

Thank you and best Regards
Ken Ling
V Garden Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kerteh, Malaysia
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed March 1, 2014

Pros:
*Comfy bed, spacious room
*Flawless AC, TV c/w USB
*Nice yard
*Walking distance to PETRONAS station
*Value for money
*Was made known that the suite rooms is located at another hotel nearby

Cons:
*Only 2 parking spaces at hotel (1st come, 1st serve), else open space parking across the road @ rm5/entry, gurded 24/7
*A lot mosquitoes in lobby
*No wifi signal @ room 101 (using 2 iphones)
*Sofa at lobby need to be washed or changed, a lot of stains
*TV reception is not that clear

Improvements:
*Add 1 cartoon channel for kids at TV
*Bathroom door is slippery on 1st time use once soaked with water. Need to change type of chemical used to clean toilet's floor. Very dangerous

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ken333888, General Manager at V Garden Hotel, responded to this review, December 16, 2014
First of all we would like to thank you for choosing V Garden Hotel for your stay and thank you for dropping us a review in Tripadvisor.

V Garden Hotel team and i would like to thank you for your kind and sincere words. It was a true pleasure to be your host while you were here in Kuala Lumpur.

V Garden Hotel team i are look forward to welcoming you back again soon in the very near future.

Thank you and Best Regards
Ken Ling
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Almaty, Kazakhstan
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed February 12, 2014

I liked my stay in V Garden. The only thing is the distance to city center. Therefore if you have a plenty of time for LRT it's a good place. Rooms are tiny, but clean and there is a massage chair on the first floor. The staff is very helpful.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ken333888, Manager at V Garden Hotel, responded to this review, February 19, 2014
Hi, Thank you for choosing V Garden Hotel for your stay and thank you for your review on us in Tripadvisor. We hope we will see you again anytime when ever you are in Kuala Lumpur.. :)
All the best

Best Regards
Ken Ling
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about V Garden Hotel

Address: 21, Jalan Pudu Ulu, off Jalan Cheras, Kuala Lumpur 56100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #60 of 286 Hotels in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — V Garden Hotel 2.5*
Number of rooms: 28
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