There are hotels where you are made to feel very welcome and others where you can feel almost like an intruder. The Dua Sentral comes very much under the former. From entering the hotel for the first time to checking out, the staff could not have been more helpful. It really does make a difference to be greeted with a warm smile at reception or in the restaurant. We spent 4 nights here and it is difficult to find fault. It is only a 10RM taxi ride from KL Central station which has a fast link with the airport. There is a limited courtesy bus from the hotel to KL central stationas well. Rooms are well equipped and comfortable. There are several restaurants of which I can only comment on one - the Kembali on the ground floor. Service here really is excellent with a choice of a la carte or a wide ranging buffet and the food was delicious. Breakfasts are provided in the Kembali and cater for all tastes. I would find it difficult to believe anyone who said they were not satisfied with what was on offer from the extensive buffet.
If there is room for improvement, I would suggest that it is with housekeeping but I am really talking about trivial issues. We don't think it neccessary to change towels every day and followed the instructions only to find all the towels had been replaced! There were one or two inconsistencies ( towels taken but not replaced) which was more inconvenient than anything.
Kuala Lumpur is only a 90 minute flight from where we live in Thailand and we intend returning eventually and would need a lot of pursuading not to book the same hotel.
- Official Description (provided by the hotel):
- RAMADA PLAZA DUA SENTRAL KUALA LUMPUR is strategically nestled in a bustling suburb of Kuala Lumpur and just steps from the city's shopping, entertainment and attractions. It is a short walk from the Kuala Lumpur's integrated rail transportation center and enjoys close proximity to the city's main business and tourist hub. Served by a network of highways, the 33-story building is a mere 50-minute drive by car from Kuala Lumpur International Airport and 40-minute from Low Cost Carrier Terminal. RAMADA PLAZA DUA SENTRAL KUALA LUMPUR houses 357 tastefully appointed stylish furnishings hotel rooms, suites and apartments. Each of our 357 guest rooms and suites range in size from 34 - 162 square meters features amenities like LCD screen TVs with satellite channels and in-room movie options, DVD player (for suites), complimentary Wi-Fi, iPod dock station, a mini bar, a coffee and tea making facilities, kitchenette (for suites with no cooking facility), an electronic safe and bathroom with either standing shower or bathtub with a separate toilet. Be it an intimate dinner for two or a corporate get-together, the RAMADA PLAZA DUA SENTRAL offers a remarkable gastronomic experience for every mood. Savour a fine cuisine, along with a stellar wine selection at the timelessly elegant Grill 582. Or, enjoy more casual dining in the hotel's signature restaurant, Kembali Kitchen for a captivating array of global delights. Unwind from the day at Kuala Lumpur's "hottest" nightspot - Hugo's On 6, an ideal chill out spot for those who enjoy good food/ drinks and great music. Punch Bar & Lounge offers a selection of mixed drinks, unique cocktails and an extensive selection of wines, champagne and premium spirits. For cigar aficionado, the Grand Trinidad Cigar Divan is the perfect rendezvous point for a private moment of repose, cigar in hand or engaging in conversation with friends and business partners. If you prefer to dine in the comfort of your own room, 24-hour room service offers a selection of traditional and international dining options. With 9 meeting rooms; all with natural lighting, welcoming pre-function area and support of experienced managers, the RAMADA PLAZA DUA SENTRAL is the perfect venue for a product launch, strategic meeting or celebration of a personal or professional milestone. Retreat into tranquility at the AVANA SPA; be it for body treatments, facial treatments, massage therapies or hand and nail treatments, AVANA SPA offers you the best variety to choose from. For an optimal comfort, the RAMADA PLAZA DUA SENTRAL offers a fully-equipped fitness center; from an extensive variety of weight-training machines to cardiovascular equipment as well as an infinity pool. Whether you're travelling on business or taking a much-needed vacation, the RAMADA PLAZA DUA SENTRAL got you covered. ... more less
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