Iarrived at the Sentral Station from the airport at around 1.30 am. None of the taxi drivers knew of this hotel - to be fair it has only been open for 20 days. Despite having the road name and number the driver continued to insist there was no such hotel there. We eventually found it - although not far from Sentral it is not connected and the hotel is surrounded by very busy roads.
I was welcomed by name ( I had e mailed to say I would be late) and check in was efficiently handled.
My room wasn't large but quite well decorated. strangely for a 'double room' it had two double beds. Housekeeping could have been significantly better with a deep layer of dust on the window sill. The television didn't work and although a maintenance man came quickly and replaced a control box on the wall it wasn't what you want at 2am and should have been picked up with the pre-opening checks. I suspect that the rooms will look scruffy quite soon as the furniture was a 'wood finish' laminate on chipbboard and the flooring was wood finsh too - not proper wood.
The bathroom was tiny and oddly designed. There was no door to the bathroom itself but separate doors on the very small loo and shower rooms. Strangely, all the towels were on a rack above the loo. The corridoor outside was wide enough to drive a car down so it was clearly a design fault to make such mean bathrooms.
There was a minibar but a local beer was US$10.
Wifi was free and worked well (a strong plus in any hotel - Wifi is no longer an 'extra' and as essential as a bed or hot water).
I received 2 wake up calls despite asking for none.
The pool was outside in a rather space terrace overlooking the motorway below. It was cold and very noisy from the traffic below.
Breakfast was included and was attractively arranged as a buffet but with an egg station at the hatch to the kitchen. There were plenty of staff who were efficient and helpful. The room is large ground floor space and was bright.
The hotel kindly arranged a complimentary minibus for my return to the station.
They term it a business hotel - and I saw that it had a number of function/meeting rooms. It clearly has difficult access and it didn't look as if you could walk anywhere. Its well away from the shopping and entertainment areas too.
It offers a good price - probably because its the opening period. Its computer system ' wasn't ready' to credit frequent flier or Best Western points
- Official Description (provided by the hotel):
- RAMADA PLAZA DUA SENTRAL KUALA LUMPUR is strategically nestled in a bustling suburb of Kuala Lumpur and just steps from the city's shopping, entertainment and attractions. It is a short walk from the Kuala Lumpur's integrated rail transportation center and enjoys close proximity to the city's main business and tourist hub. Served by a network of highways, the 33-story building is a mere 50-minute drive by car from Kuala Lumpur International Airport and 40-minute from Low Cost Carrier Terminal. RAMADA PLAZA DUA SENTRAL KUALA LUMPUR houses 357 tastefully appointed stylish furnishings hotel rooms, suites and apartments. Each of our 357 guest rooms and suites range in size from 34 - 162 square meters features amenities like LCD screen TVs with satellite channels and in-room movie options, DVD player (for suites), complimentary Wi-Fi, iPod dock station, a mini bar, a coffee and tea making facilities, kitchenette (for suites with no cooking facility), an electronic safe and bathroom with either standing shower or bathtub with a separate toilet. Be it an intimate dinner for two or a corporate get-together, the RAMADA PLAZA DUA SENTRAL offers a remarkable gastronomic experience for every mood. Savour a fine cuisine, along with a stellar wine selection at the timelessly elegant Grill 582. Or, enjoy more casual dining in the hotel's signature restaurant, Kembali Kitchen for a captivating array of global delights. Unwind from the day at Kuala Lumpur's "hottest" nightspot - Hugo's On 6, an ideal chill out spot for those who enjoy good food/ drinks and great music. Punch Bar & Lounge offers a selection of mixed drinks, unique cocktails and an extensive selection of wines, champagne and premium spirits. For cigar aficionado, the Grand Trinidad Cigar Divan is the perfect rendezvous point for a private moment of repose, cigar in hand or engaging in conversation with friends and business partners. If you prefer to dine in the comfort of your own room, 24-hour room service offers a selection of traditional and international dining options. With 9 meeting rooms; all with natural lighting, welcoming pre-function area and support of experienced managers, the RAMADA PLAZA DUA SENTRAL is the perfect venue for a product launch, strategic meeting or celebration of a personal or professional milestone. Retreat into tranquility at the AVANA SPA; be it for body treatments, facial treatments, massage therapies or hand and nail treatments, AVANA SPA offers you the best variety to choose from. For an optimal comfort, the RAMADA PLAZA DUA SENTRAL offers a fully-equipped fitness center; from an extensive variety of weight-training machines to cardiovascular equipment as well as an infinity pool. Whether you're travelling on business or taking a much-needed vacation, the RAMADA PLAZA DUA SENTRAL got you covered. ... more less
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