Supposed to stay from 10th to 13th Jan. However, a bedbug was found on the bed today.
This explains why my bf keep complaining there might be mosquitoes in the room as there were bites on his legs since the first night. My back also start feeling itchy since this morning.
What is the point of booking a executive room when the basic hygiene is not up to standard? The reason for spending more is to have a good stay and good holiday. I could have just book a normal superior room. I cannot accept this kind of standard from a executive club room!
Now it became a unhappy trip. There goes my virgin trip to KL. They changed our room but other than that no other compensation was given.
I also requested for a bathtub when I arrived and the front office staff acknowledged. However, upon check in, another check in told me that they have no bathtub in their rooms, only shower facilities.
A really disappointing stay.
- Also Known As:
- Furama Bukit Bintang Hotel Kuala Lumpur
- Furama Bukit Bintang Hotel
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