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“Ok quality/price” 3 of 5 stars
Review of Hotel Sentral Pudu

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Hotel Sentral Pudu
3.0 of 5 Hotel   |   No 310, Jalan Pudu, 55100 Kuala Lumpur, Kuala Lumpur 55100, Malaysia   |  
Hotel amenities
Ranked #88 of 261 hotels in Kuala Lumpur
Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Ok quality/price”
3 of 5 stars Reviewed November 16, 2013

Area is nearly in the center and still quite convenient. Hotel is clean, room spacious even if not really well decorated. You can ahve a good view if you ask for higher floor and on the right side of the building. Breakfast is very fine in the "restaurant" room.

Not much services neither in this hotel. I guess it's very fine in transition to get to your final destination but not if this final destination is KL.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerpudu, Manager at Hotel Sentral Pudu, responded to this review, June 4, 2014
Dear Guest,

Warmest Greeting from Hotel Sentral Pudu !

Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us.

We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was up to mark and you find our staffs are helpful. I shall definitely share your positive feedback with our teams.

To share more, Hotel Sentral Pudu is walking distance to Berjaya Times Square shopping mall and also to two (2) other medium mall, Shaw Parade & Plaza Pudu. It is also close to most of the transportation hub such as Monorail (Imbi Station), Star Line LRT (Pudu Station) and the main Bus Terminal (Pudu Sentral Terminal).

For the convenience of guests, Hotel Sentral Pudu do provide FREE shuttle service that operating at 10.00am , 12.00nn & 3.00pm, pick-up service based on appointment basic to selected vicinity (Berjaya Times Square Shopping Mall, KL Sentral, Central Market , Petaling Street & KLCC (Twin Towers).

I hope you will be able to visit again in the not too distant future and look forward to the opportunity of welcoming you back on your next trip.

Take care and be well.

Best regards,
Danny Chan
Hotel Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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187 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Mauritius
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 13, 2013

We reached hotel before check-in time and there was no one to pick up our luggage. Had to pay a deposit at the hotel (dunno why) plus was made to wait in the lobby. There was no one again to take our luggage to our room, had to go find it ourselves. Given a room where there was no internet connection at all and had to complain to management. The TV in the room was not working properly but that was ok.
Breakfast in the morning was plentiful and different each day. Hotel had mentioned there would be free transport to berjaya but again that was not available.. I think they could have done better.

  • Stayed November 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerpudu, Manager at Hotel Sentral Pudu, responded to this review, June 4, 2014
Dear Guest,

Warmest Greeting from Hotel Sentral Pudu !

Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us.

We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was up to mark and you find our staffs are helpful. I shall definitely share your positive feedback with our teams.

To share more, Hotel Sentral Pudu is walking distance to Berjaya Times Square shopping mall and also to two (2) other medium mall, Shaw Parade & Plaza Pudu. It is also close to most of the transportation hub such as Monorail (Imbi Station), Star Line LRT (Pudu Station) and the main Bus Terminal (Pudu Sentral Terminal).

For the convenience of guests, Hotel Sentral Pudu do provide FREE shuttle service that operating at 10.00am , 12.00nn & 3.00pm, pick-up service based on appointment basic to selected vicinity (Berjaya Times Square Shopping Mall, KL Sentral, Central Market , Petaling Street & KLCC (Twin Towers).

I hope you will be able to visit again in the not too distant future and look forward to the opportunity of welcoming you back on your next trip.

Take care and be well.

Best regards,
Danny Chan
Hotel Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 8, 2013

Unfortunately as a tourist this really isn't somewhere you want to be staying. It was not close to anything and was in a derelict street I found uncomfortable walking down at midday. I should've guessed it wasn't reputable when the cab driver had never heard of the place. While waiting to check in we asked for a taxi...we had to call ourselves (great concierge) into pavilion for lunch while we waited for check in and booked the JW Marriott instead. A big statement, but I don't think in my life I have ever had more of a gut instinct to get out of somewhere. Bad, Murky vibes.

Do.Not.Bother.

  • Stayed October 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Budapest
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
137 helpful votes 137 helpful votes
2 of 5 stars Reviewed October 19, 2013

First time arrived enough late and left enough early. The room was a little bit dirty, discolored carpet, dirty bathroom with grey towels :( Got really poor boxed breakfast.

Some days later we came back (between we left our big suitcases in the hotel). The rooms were almost the same. Not only the boxed breakfast was awful, but the normal one also :(

But, finally, it was enough cheap :)

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 8, 2013 via mobile

Overall was ok. Nothing to complain fora 3 star hotel with breakfast iincluded. Value for money. It's much better than many other smaller hotels in HK ir other budget hotels. The only problem was nothing much around the hotel though it was within walking distance to Berjaya Times Square....but many road works around, traffic was quite heavy hence not so safe to walk along the road.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerpudu, Manager at Hotel Sentral Pudu, responded to this review, June 4, 2014
Dear Guest,

Warmest Greeting from Hotel Sentral Pudu !

Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us.

We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was up to mark and you find our staffs are helpful. I shall definitely share your positive feedback with our teams.

To share more, Hotel Sentral Pudu is walking distance to Berjaya Times Square shopping mall and also to two (2) other medium mall, Shaw Parade & Plaza Pudu. It is also close to most of the transportation hub such as Monorail (Imbi Station), Star Line LRT (Pudu Station) and the main Bus Terminal (Pudu Sentral Terminal).

For the convenience of guests, Hotel Sentral Pudu do provide FREE shuttle service that operating at 10.00am , 12.00nn & 3.00pm, pick-up service based on appointment basic to selected vicinity (Berjaya Times Square Shopping Mall, KL Sentral, Central Market , Petaling Street & KLCC (Twin Towers).

I hope you will be able to visit again in the not too distant future and look forward to the opportunity of welcoming you back on your next trip.

Take care and be well.

Best regards,
Danny Chan
Hotel Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bandar Seri Begawan
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 7, 2013

This hotel is so dodgy, hookers and prostitutes wonder around the lobby day and night, don't stay here if you're traveling with children. The moment you stepped into the hotel, you immediately felt sorry to yourself for choosing this hotel. The pictures in their website looks very nice and professional but, they are actually taken when new. I asked for a refund and you guessed it, you can say goodbye to your money.

P.s to hotel management, don't bother say you are sorry to me.

  • Stayed October 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Sentral Pudu

Address: No 310, Jalan Pudu, 55100 Kuala Lumpur, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #88 of 261 hotels in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Sentral Pudu 3*
Official Description (provided by the hotel):
A 3 Star hotel located at Jalan Pudu, Hotel Sentral Pudu has open on February 2011! Enjoys a unique location within walking distance to the Monorail Station and major shopping distinct such as Times Square, Bintang Walk and Pavilion Mall. Step into the hotel and let the ultimate urban appeal of the hotel greets you!The hotel consist of 168 rooms. All the guest rooms are elegantly furnished with modern amenities such as LCD flat screen television, mini fridge, in room safe box, hair dryer, coffee & tea making facilities, WiFi and Astro channels to ensure great comfort and convenience. ... more   less 
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