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“Best in KL! maybe Malaysia for all that matters!” 5 of 5 stars
Review of PARKROYAL Serviced Suites Kuala Lumpur

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PARKROYAL Serviced Suites Kuala Lumpur
4.5 of 5 Hotel   |   No. 1, Jalan Nagasari | Off Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia   |  
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Hotel amenities
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Two Bedroom Suite Deal
Ranked #3 of 278 Hotels in Kuala Lumpur
Singapore, null, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Best in KL! maybe Malaysia for all that matters!”
5 of 5 stars Reviewed December 27, 2012

Booked a night stay to celebrate best friend's birthday. Its been years since I last went KL and honestly while planning which accommodation to choose, I came across this serviced suite and I thought oh well since it looks nice no harm giving it a try.
It was probably the best stay I had in Asia! Lobby was slick and clean, frontdesk are very welcoming and helpful espeacially Dayana and her partner on duty with her. Staff are very knowledgeable and more than willing to help. Service standards are mind-blowing!
Keep it up guys and hope to see you guys still there when I visit KL again!

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teekay1021, Director of Sales at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review, January 1, 2013
Dear Valued Customer,


Happy New Year to you and family!

We would like to thank you for choosing PARKROYAL Serviced Suites as your preferred accommodation during your recent visit in Kuala Lumpur.

Our team will be delighted for the positive feedback from you and will continue their effort to extend a warm and memorable experience to our customers.

Once again, thank you for staying with us and we sincerely wishes you and family a Happiness and Health in 2013.


Yours sincerely,
Teekay Goh - Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,023 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (238)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed December 26, 2012 via mobile

We stayed for four nights at these apartments in November. They are ideally located for all the sights in Kuala Lumpur, and in easy walking distance of the shopping centres. The breakfasts are fine, but there are plenty of places nearby, if you want something different to eat. The price of the accommodation was very good for central KL. I would stay again.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teekay1021, Director of Sales at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review, January 1, 2013
Dear Valued Customer,


Greetings from PARKROYAL Serviced Suites Kuala Lumpur!

Thank you so much for choosing PARKROYAL Serviced Suites as your preferred accommodation during your recent visit in Kuala Lumpur.

Our team will be delighted for the positive feedback from you and will continue their effort to extend a warm and memorable experience to our customers.

Once again, thank you for staying with us and we sincerely wishes you and family a Happiness and Health in 2013.


Yours sincerely,
Teekay Goh - Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 17, 2012

Stayed from 9Th to the 12Dec,awesome place and the service is fantastic.Thank you Parkroyal for the great stay and expecially to Daniel the Asst Manger,he did a great job.This is my second stay in Parkroyal and will definitely be back!

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teekay1021, Director of Sales at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review, December 20, 2012
Dear Valued Customer,


Thank you so much for staying at the PARKROYAL Serviced Suites Kuala Lumpur during your recent visit to Malaysia.

I am sure Daniel and team will be thrilled to get such a positive comments from you. We are overall very sincere in carry out our work and to ensure that our guest will have a memorable PARKROYAL experience.

Once again, thank you for staying with us and we look forward welcoming you and family to PARKROYAL Serviced Suites Kuala Lumpur again in near future.


Yours sincerely,
Teekay Goh - Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 17, 2012

My family of 4 had a great stay at Parkroyal. The room was spacious and comfortable. From our 30th level suite, we had a fantastic view of Kuala Lumpur and its surrounding. Parkroyal's excellent location, close to the Bukit Bintang shopping belt give it an extra advantage. The staff were all great, friendly and we felt at ease throught our 3 night's stay. Great value for money.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teekay1021, Director of Sales at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review, December 20, 2012
Dear Valued Customer,


First and foremost, we would like to extend our appreciation to you and family for choosing PARKROYAL Serviced Suites Kuala Lumpur as your preferred accommodation.

Your comments will indeed boost our energy to provide a service exceeding expectation. We look forward welcoming you and family in the next holiday season.

Happy Holiday & Happy New Year!

Best regards,
Teekay Goh - Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
5 of 5 stars Reviewed December 16, 2012

Staying at the Park Royal Serviced Apartments made this trip one of my best of KL experiences ever. Coming back there from a long day of shopping was always such a relief. The staff there were very friendly. You also have to check out the rooftop pool and spas with the Petronas Twin Towers in the background.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teekay1021, Director of Sales at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review, December 20, 2012
Dear Valued Customer,

We are very delighted to have you and family with us during your recent visit to Kuala Lumpur. Most of all, we are so to heard from you that you and your family had a wonderful trip in Malaysia.

We look forward welcoming you and family in near future. Wishing you Merry Christmas and Happy New Year!

Yours sincerely,
Teekay Goh - Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 7, 2012

Stayed from 5th till 7th dec. awesome place and location.
Great service. There is a nice coffee shop nearby too. It was my mum's 1st trip to KL after 12 years, Parkroyal complemented our stay with their great service. Thank you! Will definitely be back here again!

Stayed December 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teekay1021, Director of Sales at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review, December 9, 2012
Dear Valued Customer,


Thank you so much for choosing PARKROYAL Serviced Suites Kuala Lumpur as your preferred accommodation.

We are very delighted for the positive comments and most importantly that your family had a memorable stay. Our associate will be very excited for your compliment and will further boost their consistency in service excellence.

Once again, thank you so much.


Yours sincerely,
Teekay Goh - Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 30, 2012

I had stayed with my family for my recent trip at this hotel.My room was junior suite which is really spacious for small family,I have requested at high floor which was facing the Twin tower was really awesome during the night.Front desk staff are very friendly,explain about the city tour and near shopping malls.location is very convenient to travel around the city. There are so many clubs and eateries around.also lifts and swimming pool well secured with card access which will feel well secued during the stay.Hope to comeback to stay at this hotel near future.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teekay1021, Director of Sales at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review, December 3, 2012
Dear Valued Guest,


Thank you for choosing PARKROYAL Serviced Suites Kuala Lumpur as your preferred hotel accommodation. We are delighted to have you and family staying with us. We will continue to stretch our muscles and energy to deliver a higher service excellence.

We can't thank you enough and wish to welcoming you again in your next stay with us again in near future.

Yours sincerely,
Teekay Goh - Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about PARKROYAL Serviced Suites Kuala Lumpur

Address: No. 1, Jalan Nagasari | Off Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Kuala Lumpur
#3 Luxury Hotel in Kuala Lumpur
#5 Family Hotel in Kuala Lumpur
#8 Business Hotel in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — PARKROYAL Serviced Suites Kuala Lumpur 4.5*
Number of rooms: 287
Official Description (provided by the hotel):
PARKROYAL Serviced Suites Kuala Lumpur is perfectly located in the heart of the city centre, adjacent to the famous Jalan Alor and Bukit Bintang, and within walking distance to the city's main business, retail and entertainment districts. ... more   less 
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Also Known As:
Parkroyal Serviced Suites Kuala Lumpur Hotel Kuala Lumpur

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