Book two nights for two room.....check in is slow....taking their own sweet time. Many guess but only two counter use for check-in. Got my 2nd room at 4pm!. Was told that room was not ready but nothing is done (connecting room, I'm at next door) until 4pm they came and gave the key...(so i guess room is ready but they miscommunication between housekeeping and front desk.) Duty manager was ask to call back but only returned call after 2nd room key is handed over to me (4.15pm). He took care of the situation by giving me breakfast for full stay. Should i say thank you? Will not stay here again.