I saw the nice photos of this hotel and as it was good value, I booked it without further ado. It is barely 5 minutes walk to Ampark Park station which is really convenient for travelers. My friends who drove me to and from the hotel had some difficulties finding the place though. Maybe because Jalan Tun Razak is a very long road. The room is spacious and furniture is new and modern which is very nice. It was nice to have a tv in front of the toilet too. The shower area could be better because the water from the shower flowed out to the rest of the bathroom. The hotel is only on 3 floors in an office building so my window faces an office which is a minus point for me. The infinity pool is adequate for a few laps but it is in front of the reception and faces some construction. Its strange to have the pool in front of the reception. I wanted to hang around the pool, get a tan and read a book but the construction didn't make the swim an enjoyable experience. Because there were quite a lot of people in the pool on 11th floor, I went to the other pool on 7th floor but there were no deck loungers. I can't understand this. Because I usually don't stay in hotels, this was meant to be a treat for me. But I didn't receive a warm reception at all. The staff were not friendly at all. I asked for help about general information about an LRT but the staff was not informative and did not help me. So, in the end, I got the answer by scrutinizing at the LRT map myself. I had just come back from Bali where I stayed at a B&B. The staff were so friendly and helpful which was such a stark contrast. Besides this, I could hear the lifts opening and closing from my room. The construction was also noisy. It was strange to me that people without hotel access cards can go to the hotel floors. The doors at the lift lobby that opens to the hotel rooms were always open so I felt a lack of security. Overall, I did not manage to rest at all and I know it's not the hotel's fault there is construction. But as the service I received was very poor, I will not come back again.
- Official Description (provided by the hotel):
- Tranquility made possible, even in the heart of a busy city like Kuala Lumpur. At GTower Hotel, we care fo the smiles you get, to the pillows you lay your head on, to the green technology we use, bringing you the satisfaction and comfort you deserve. Let our serene ambiance and wholesome services take you on a ride, to a new level of hotel-stay experience. ... more less
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