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“Great hotel, great location, worth the money.” 4 of 5 stars
Review of Anggun Boutique Hotel

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Anggun Boutique Hotel
3.5 of 5 Small Hotel   |   7 & 9 Tengkat Tong Shin, Bukit Bintang, Kuala Lumpur 50200, Malaysia   |  
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Hotel amenities
Special Price
50% off room rate
Ranked #6 of 267 Kuala Lumpur B&B and Inns
Melbourne, Australia
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
“Great hotel, great location, worth the money.”
4 of 5 stars Reviewed January 21, 2013

We stayed here at the mid point of a recent trip. We booked before we left anticipating wanting a night of relative luxury. The hotel did not disappoint. In the familiar location of Tengkat Tong Shin, behind Bukit Bintang, the street is an up and coming guest house area of KL, fast superceding Chinatown as the place to stay. Mainly because the hotels are cooler, and you don't have the hassle of Jalan Petaling on your doorstep. If you don't want to buy DVDs, you'll understand that. We just booked a basic room but the bed was great, linen was great, room had a massive internet TV, and a really nicely-appointed bathroom. My main criteria for saying a hotel is good (if we've paid out on it) is that it has to be better than being at home and Anggun definitely is. The rooftop restaurant is beautiful but empty - it's a shame they don't do more to get people up there. I think te restaurant is incredibly expensive and overpriced. You can get the same food for half the price within a 3 minute walk of the hotel and that's probably why. Like most travellers, I don't mind a splurge for the room, but hate feeling like you are getting ripped off for food and drink. But that's a small point. If you can afford a night at Anggun and are thinking about treat, do it. Sure the area is busy and it can be a bit noisy, but change those adjectives to buzzy and vibrant and it's a different story.

Room Tip: Try and get a back room if you really are worried about the noise.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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323 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
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English first
Nottingham
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
Reviews in 28 cities Reviews in 28 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 15, 2013

POSITIVES:

Arrived at about 08:00 and were allowed to check-in immediately - fabulous service not available at many hotels.

Very comfortable bed.

Friendly staff.

Reliable airport transfers (albeit with the driver playing loud disco music and using mobile phone when driving).


NEGATIVES:

Noise from street - lots of reviewers have mentioned this and it really shouldn't be under estimated - it is unbelievable!! - the traffic noise and horns, even at 03:00 is incredible. We would suggest that triple glazing be installed.

Our balcony door wouldn't lock properly - we reported this to reception and nothing was done about it.

There was no form of window covering on the balcony door and the light on the balcony could not be controlled from within the room and thus getting to sleep proved difficult - especially when coupled with the street noise (as mentioned above).

The shower was not very powerful at all and there was never enough hot water for both of us to take a shower one after another - the second person in always ended up taking a less than lukewarm shower.


OVERALL:

It was the only hotel in Kuala Lumpur that we were able to find with any hint of character - other hotels have no personality at all. Despite this though, if we were ever to find ourselves in Malaysia again, we would think twice about staying at this hotel again.

Room Tip: Suites are at front of building which is extremely noisy, but would still recommend based on size (n...
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 14, 2013

Went to Malaysia for a shopping trip and we booked one of their suites for three nights.

Although the room was very nice, for the cost it was a little bit of a disappointment. The building was formerly someone's home and it is beautiful, but the rooms are on the inside so we had no windows. The windows look inwards and because of this the rooms are pretty noisy as well. The terrace upstairs for breakfast and evening beers is nice though and the staff are friendly.

I don't think I'd stay there again, though we enjoyed our trip. Nothing wrong with the experience, but limited 'wow' factor for our money.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Willunga - South Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 10, 2013

Our stay was in May 2011 as a couple and we had ground floor room near reception. It was very quiet and had 4 poster bed - no window for view but not necessary. For breakfast we would have one Indian and one Malaysian and do a mix and match - absolutely fabulous and staff were very helpful and welcoming and a nice view from the breakfast outdoor balcony. A short walk to Jalan Alor for hawker food at night - so much to choose from and so cheap, a little further for the monorail, hop on hop off bus is a fabulous way to take in KL and get your bearings - ticket is for 24 hrs. It is easy to get to train station and go to Batu Caves. Recommend full tour of Petronas Towers (paid) but you go to the very top and is very enjoyable

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 29, 2012

We had high expectations for this hotel given some of the nice reviews we'd read on TripAdvisor. We arrived very late at night, and had the most bizarre experience: we couldn't find the light switches to turn off the main lights to the room. We ended up having to ring the front desk, and when the staffer came upstairs, he couldn't locate them either. We ended up offering to unscrew the lightbulbs - which he agreed to! This ended up blowing a fuse, and we had no power in the room. Trying to get a maintenance person at 4am took quite some time, but the problem was fixed within an hour.
The room, strangely enough, had two showers, and oddly placed furniture (the four-poster bed hid the aforementioned light switches, and also blocked the view of the TV). The bed was comfortable, and the room was relatively quiet (heard a little honking from the street and a bit of noise from the rooftop, but these were definitely manageable).
We had a traditional Malay dinner on the rooftop one evening, and it was absolutely lovely, with great food.
We found the staff to be quite unhelpful and aloof, and not quite sure of how to go about delivering service requisite for a boutique hotel.
Overall, if you want a boutique hotel, this more-or-less meets some of the qualities you may be looking for, but has a long way to go in terms of service in order to meet our expectations.

Room Tip: Room 206 has strange furniture placement but is reportedly quieter than many of the others.
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Queensland
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 24, 2012

Anggun is a very comfortable boutique hotel in a great location. I was in the wheelchair accessible room on the ground floor. Although the view from the window was a caraprk, this didn't detract from the room. It was very spacious, with a four poster bed, wardrobe and a huge bathroom. There was also a large TV with internet access, as well as free wi-fi. Breakfast was in the rooftop restaurant and included fresh fruit and a choice of continental or more Asian offerings. In fact, the rooftop was the highlight for me. It was a great place to hang out and relax. The food in the restaurant is a bit hit and miss. I had a fantastic beef rendang one night, but another night I ordered the Hawaiian chicken - advertised as having pineapple. What I got was a piece of deep fried chicken with steamed rice and a sauce that tasted like mayonaise and tomato sauce mixed together.
However, there are a huge variety of restaurants both in the street and in the general area, so no need to worry. The street food of Jalan Alor is also just around the corner, as a re a number of convenience stores. Bukit Bintang is a short walk away. Not sure about other attractions, as I took a taxi most places, finding the public transport mix of train and monorail just too confusing - and the taxis are so cheap! Chinatown isn't too far away - I did walk from the Textile Museum, via Chinatown, back to the hotel on one day.
The staff were friendly and helpful. Overall a good stay.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Budapest, Hungary
Top Contributor
54 reviews 54 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 23, 2012

I stayed 3 nights, with the first night being after a long flight from Europe. The staff were friendly and helpful throughout my stay, and the ginger tea and cool cloth were a nice welcoming touch when I first arrived from the airport. The hotel itself has a lovely decor, comfortable rooms and is in an excellent location. I would certainly recommend it and will stay again when I am next in Kuala Lumpur.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Anggun Boutique Hotel

Address: 7 & 9 Tengkat Tong Shin, Bukit Bintang, Kuala Lumpur 50200, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 267 B&Bs / Inns in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Anggun Boutique Hotel 3.5*
Number of rooms: 18
Official Description (provided by the hotel):
An oasis of style and calm, this is one of KL's most characterful traditional boutique hotels located in Bukit Bintang, within 1 minute walk to the shopping malls, world-famous Jalan Alor hawker food street, restaurants, 15 minutes walk to Petronas Twin Towers, KL Convention Centre, Chinatown and 10 minutes drive to KL Golf & Country Club. Rates include free WIFI in room and whole hotel, internet broadband connected to LCD TV in all rooms and breakfast at the rooftop restaurant. Recently featured in CNNGo as one of the best 4-star boutique hotels in KL! Converted from two 1920's shophouses, most of the rooms look out onto a peaceful inner courtyard. The decor is incredibly tasteful, without sacrificing comfort levels for the sake of style. All the guest rooms have beautiful, handcrafted queen size teak beds, wooden furniture and wooden flooring. And the decor is traditional Malaccan with a contemporary twist. It has a lovely atmosphere. Why: Location, location, location. Authentic and delicious Malaysian food is minutes away; the city's best night life, within staggering distance. The shopaholic within will be duly fulfilled by city's highest concentration of malls. The Anggun's unique look and feel is a definite departure from big-chain homogeneity, perfect for the urbanite leisure or business traveler looking for an authentic and modern way to spend their time in Kuala Lumpur. ... more   less 
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