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“Overpriced and disappointing” 2 of 5 stars
Review of Carlos Mexican Canteena

Carlos Mexican Canteena
168 Jalan Bukit Bintang 55100 | Pavilion Mall, Kuala Lumpur, Malaysia
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Ranked #1,371 of 2,479 Restaurants in Kuala Lumpur
Cuisines: Mexican
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Cremorne, Australia
Top Contributor
86 reviews 86 reviews
64 restaurant reviews
Reviews in 31 cities Reviews in 31 cities
50 helpful votes 50 helpful votes
“Overpriced and disappointing”
2 of 5 stars Reviewed July 3, 2013

This place looked pretty good from the outside but appearances can be deceptive! Everything was overpriced and whilst the food was OK, it certainly left a lot to be desired. Considering the cost, you expect fresh food but when we asked for Nachos without meat we were told that would not be possible. We then asked if there were any vegetarian options and were told no. We ended up ordering chips and guacamole. The chips were soggy and flavourless and the guacamole was average. The staff were unhelpful and not particularly pleasant. I found it particularly off putting to see members of staff napping on the table just down from our own. It didn't exactly enhance the atmosphere. I wouldn't go back and I certainly wouldn't recommend it.

  • Visited June 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 2 of 5 stars Food
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35 reviews from our community

Visitor rating
    6
    9
    6
    7
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Dhaka City, Bangladesh
Senior Reviewer
8 reviews 8 reviews
4 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Extremely disappointed !!!”
2 of 5 stars Reviewed May 28, 2013

The Restaurant had nothing mexican about it !!!!! I mean seriously Sheesha in Latin america ......think about it. The service was bad as we had to wait 10 to 15 minutes before anyone could attend us. When we complained about it, the waitress told us that we should have clicked the service buzzer (A small remote device which has to be pressed to call attendant) which by the way was on the next table. The food was overvalued and the portions were too big for one person even with a serious appetite. I had a rib-eye steak and the sauce was cold. All in All not a good experience at all. I do not think I will be heading there anymore !!

  • Visited May 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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Bandar Seri Begawan, Brunei Darussalam
Senior Contributor
40 reviews 40 reviews
26 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
29 helpful votes 29 helpful votes
“Shocking place”
1 of 5 stars Reviewed April 30, 2013

I went here today for lunch, It is in convenient location at the Pavilion shopping center but that's the only positive thing.
It was not busy and I got a table no problem, the waitress told me there were lunch specials and as I was on a time limit I ordered one which included a soft drink - 15 Ringitt so not expensive. I did not want coke but Diet coke so that's what I got - not included in lunch deal but no issue.

When the food arrived (15 mins) I got no service at all - no fork, spoon, condiments etc initially but when I did I found the food was icy cold in the middle not completely frozen but nearly - I returned it and asked told them I did not want it microwaved and just wanted my bill.

No word of apology and a bill for 11.6 Ringitt for diet coke - pathetic effort, disgusting food, bad staff & management and a rip off.

  • Visited April 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
14 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
“Nothing Mexican about the food!”
1 of 5 stars Reviewed April 4, 2013

This has to be the worst Mexican food I've ever had. The chicken fajitas looks like it's swimming in a curry-like sauce and taste nothing like Mexican food. As for the chips & salsa, the chips were a bit stale and the salsa was flat! Very expensive and certainly not value for money. The happy hour is a joke, only something like 30% off the second drink. I certainly would not recommend this place to anybody.

  • Visited March 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 1 of 5 stars Food
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Adelaide, Australia
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Mexican on a budget”
5 of 5 stars Reviewed January 19, 2013

What a value for money luch. My daughter had a delightful freshly prepared burget which ate with gusto. I thouroughly enjoed the Mexica Canteena vegetable soup which was very gastronomically tasty.

A place I would recommend and I am considered a gourmet cook.

Visited January 2013
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