First the good: tastefully decorated (a woman's touch is evident), friendly and helpful staff, and everything is kept scrupulously clean – which, in Kuala Lumpur, is not something to be taken for granted. So that's all good.
However. For some reason, loudspeakers are installed in the corridor ceilings, through which the music that is played in the reception area is passed on to all the guest rooms, at varying sound levels. One evening at eleven o'clock, unable to sleep, I went down to the reception desk to ask if the volume could be turned down. They did turn it down and apologized – but who wants to get out of bed to make such a request? Not me.
The rooms are not just small, they are positively tiny. Standard twin rooms measure about 2.10 by 2.40, so there is only a narrow strip between the two single beds in which a small table is placed and which allows you to open the door (just...), but leaves no room for your luggage. Tall people will feel cramped.
This guesthouse has received raving reviews. Frankly, I wonder if they are all genuine. As far as I am concerned, the guesthouse has charm, but it does come with a few downsides.
We've stayed at a few guesthouses in this area (so far our favourite is Travellers Palm Lodge), and new ones are popping up regularly. The standard is rising; it used to be that bedbugs were common and cleanliness a foreign word, but that is changing. If you are going to spend a few days in KL, you may want to consider booking a room somewhere for one night (sure, why not in Tropical Guesthouse?) and then shopping around.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.