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“Unexpected” 4 of 5 stars
Review of Holiday Inn Express Hotels And Suites Albermarle

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Holiday Inn Express Hotels And Suites Albermarle
2.5 of 5 Hotel   |   500 Leonard Avenue, Albemarle, NC 28001   |  
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Ranked #2 of 6 Hotels in Albemarle
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
“Unexpected”
4 of 5 stars Reviewed October 2, 2012

This hotel is your best choice in Albemarle. Efficient staff, clean and newly freshend rooms and a quiet location in a busy commercial area. More than I expected.

The only downside is the placemant of the outdoor smoakers area, to the immediate right of the front door. You should not have to penetrate a cloud of smoke to gain access to the front door.

Room Tip: Ask for a room on the back side of the hotel. It is very quite.
See more room tips
  • Stayed September 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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36 reviews from our community

Traveler rating
    15
    11
    9
    0
    1
See reviews for
10
8
5
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
  • Any
English first
Chatham, Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 10, 2012

Our team stayed at the Holiday Inn Express and Suites in Albe marle NC. The hotel is renovated. All the guestroom furniture is brand new. It is nice and modern and the newly furnished pool and the patio area is an extra touch, not commomly found in a small town Holiday Inn Express. The staff is top notch, very courteous, and professional. Our meetings went well, and we are looking forward to returning. This is the only decent choice in this town.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
0318clt, Guest Relations Manager at Holiday Inn Express Hotels And Suites Albermarle, responded to this review, September 13, 2012
Dear Guest,
Thank you so much for taking the time to send us your kind words. We strive for positive guest experience. We are glad we had the opportunity to host you and look forward to your future visit.
Thank you,
Guest Relations Manager
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Wheeling, West Virginia, United States
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 3, 2012

The front desk personnel were very friendly. The hotel room was clean and the bed was so comfy! However, when I went to take a bath, there were hairs everywhere! I stopped counting after 10! Nice place, but they definitely need better cleaning for the bathroom/tub area.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
0318clt, Guest Relations Manager at Holiday Inn Express Hotels And Suites Albermarle, responded to this review, September 13, 2012
Dear Guest,
We regret that you had a negative experience with the cleanliness of the bathroom. We sincerely appreciate your input and have used it to further train and carefully inspect our guestrooms before checking the guests in. We thank you for choosing our hotel and hope that you will continue to do so in future.
Thank you,
Guest Relations Manager
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everywhere
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed July 11, 2012

in albemarle there are very few choices of national chains.i would advise against booking one of the local hotels with this holiday inn express being your best choice.
the hotel is undergoing renovations and now has new flat screen tvs and upgraded bedding.
the hotel staff is professional and courteous. the free breakfast buffet has enough choices to satisfy. applebees and waltmart is across the way. internet was recently upgraded.

Room Tip: ask for one of the rooms on the side that faces away from applebees.
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  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
0318clt, Guest Relations Manager at Holiday Inn Express Hotels And Suites Albermarle, responded to this review, July 26, 2012
Dear Traveler,
Your review is much appreciated. We do strive to go beyond our guest's expectations each and every day. And we will continue to do so in future. We hope to see you again soon.
Thank you
The management team
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Alma, Michigan
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 13, 2012

The only issue I had was no inquest laundry, but no big deal, 1/2 mile away is a nice laundry on 52 south.

Close to wal-mart and applebies within walking distance!!

Room Tip: Get a King with micro and fridge and sink
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  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
0318clt, Guest Relations Manager at Holiday Inn Express Hotels And Suites Albermarle, responded to this review, July 26, 2012
Dear Traveler,
Thank you so much for your patronage. We are constantly working to improve the quality of your stay. Hope you will choose us again when your business or a leisure trip brings you through this part of North Carolina.

The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Distrito Federal, Mexico
Top Contributor
57 reviews 57 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 29, 2011

The Holiday Inn Express Hotel & Suites Albemarle is located in the heart of Stanly County, walking distance to shopping and restaurants, close to Morrow Mountain, Uhwarrie State Park, and Lowes Motor Speedway. Surrounded by Tillery and Badin lakes. An Good Quality Performer, 3 floors, elevator, fitness center, outdoor pool, gas BBQ grills, complimentary business center. Now with new expande hot breakfast bar for people who likes less than the Basic for free.

  • Stayed October 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
0318clt, Guest Relations Manager at Holiday Inn Express Hotels And Suites Albermarle, responded to this review, February 1, 2012
Dear Traveler,
Thank you so much for your patronage. We are constantly working to improve the quality of your stay. Hope you will choose us again on your next trips that bring you through this part of North Carolina.
The management team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Top Contributor
70 reviews 70 reviews
48 hotel reviews
Reviews in 47 cities Reviews in 47 cities
168 helpful votes 168 helpful votes
3 of 5 stars Reviewed September 25, 2011

If the owners of this location could implement a MAJOR renovation while keeping the same amazing employees, this would be one of the best hotels in the area. But our stay was disappointing with regard to the cleanliness and condition of our room. The most disappointing areas were:

- Hallways: Dark, damp and humid, with scuffed up walls.

- Room AC: Humid, damp, and musty. This is a big pet peeve of mine. Having a room with an HVAC system that delivers dry, fresh air makes a big difference with regard to how clean it feels. Not air covered up with smelly, perfumy air freshener, but fresh, dry air.

- Room Mirror: The mirror in the room was nasty and looked like someone sneezed all over it, and it was never cleaned.

- Room Bathroom Toilet Paper: The toilet paper dispenser had 2 rolls crammed into it so tight that they wouldn't roll out. So when I took the roll out to fix this, small bits of popcorn fell out as well. ?????

- Room Bathroom Walls: The walls looked old and as if they were dinged up, and just painted over.

- Room TV: The TV glass had a big smear all over it. I don't know what it was, but it was never cleaned up.

- Dark Room: Overall the room was closed-in and dark.

- Desk Chair: Had lots of stains on it and was dark and dirty.

The carpet and bedding seemed relatively new, and all of the employees at this location were very friendly and service oriented. Someone just needs to come in here and gut the rooms and start from scratch.

  • Stayed September 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
0318clt, Guest Relations Manager at Holiday Inn Express Hotels And Suites Albermarle, responded to this review, February 1, 2012
Dear traveler,
Thank you for taking the time to write this review, we really appreciate it. We are glad that you liked the location, service and the value for the dollars spent per night.
We have already installed new mattresses, and new carpets throughout the hotel. By mid march, we will install completely new and modern furniture package, and LCD television in all guestrooms.
Our staff remains dedicated to the guest's comfort, and they take pride in their work. We hope to serve you again on your next trip.
Thank you
The Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotels And Suites Albermarle

Address: 500 Leonard Avenue, Albemarle, NC 28001
Phone Number:
Location: United States > North Carolina > Albemarle
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Albemarle
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotels And Suites Albermarle 2.5*
Number of rooms: 51
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Albemarle is located in the heart of Stanly County, within walking distance to shopping and restaurants, close to Morrow Mountain, Uhwarrie State Park, and Lowes Motor Speedway and surrounded by Tillery and Badin lakes. An Excellent Quality Performer, 3 floors, elevator, fitness center, outdoor pool, gas BBQ grills, complimentary business center. All guests enjoy free use of local Gold's Gym! Enjoy a unique breakfast experience at our new Express Start Hot Breakfast Bar served every morning featuring a selection of hot items: sausage, bacon, scrambled eggs, biscuits and sausage gravy, and omelets. complimentary USA Today, 23 executive suites, 5 Jacuzzi suites, all guest rooms with microwave, fridge, coffeemaker, irons, 2 phones w/ dual lines, dataports & voicemail. High-speed Internet access available in all rooms at no charge. On site guest laundry facility.Business: Oakwood Homes, Michelin Tires, Alcoa, McRae Industries, Gilbralter Packaging, Palm Harbor Housing.Hospitals: Stanly County MemorialUniversities: Phieffer University, Stanly Community College. Visit Albemarle, NC and stay smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Hotels And Suites Albermarle Hotel Albemarle

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