We stayed at the hotel for four night’s total in April. We spent two nights at the hotel, and then went to an onsen town Shirahama for two nights, and then came back to the hotel for another 2 nights. It was our first time in Osaka and we were pleased with what the hotel provided us. First, we took the Nankai train from the airport to Namba station. From there it was a 10 minute walk to the hotel.
In terms of difficulty finding the hotel, on a scale from 1 (easy) to 10 (hard), I would give our experience a 4. First, coming out of the train station carrying a large piece of luggage, I was pretty tired afterwards. In terms of finding the hotel, we printed off a map beforehand, and that gave us a good sense of where we were headed. Just remember, you must cross a bridge over the Dotonbori River and the hotel is on the other side of the river.
Hotel: For us, we were happy with the nice lobby and the helpful staff. Every person that we dealt with spoke English to some degree so asking about directions and luggage was no big deal.
The room was what we expected. Traveling in Japan, we were used to the super small rooms, but the room was a good size and suitable for traveling couples. All the usually amenities were available, and there was even a humidifier to combat the dry weather. The bed was a good size and comfortable, and the bathroom was clean, with your typical Japanese toilet (which was great).
One thing was we brought the wrong type of adapter for our camera and phone chargers, so the staff provided us with the right one. They allowed us to borrow the charger for the duration of our stay. Also, as we were headed to another city in the middle of our stay with the hotel, they helped us to store our luggage while we traveled away from the hotel. That was really helpful since we were on the trains a lot and it was great to not have to carry a large piece of luggage.
Two things: the hotel has Wi-Fi in the lobby but not in their rooms, but that was just a minor inconvenience. The second thing was we were given a smoking room even though we booked a non-smoking room. Luckily the smoky smell wasn’t too bad, especially if you just turn on the fan.
The room size was good for two people, and the staff were accommodating with our requests. Osaka is a crowded city, walking in and around the hotel area; I never felt “boxed” in. The rooms suited our travel needs just fine, but what made the experience better was the location of the hotel. Depending on how you look at it, the red light district area may be a bit seedy, but we never felt that we were in any kind of danger. For us, it was great to be in the center of great food (ramen shops, curry rice dishes, takoyaki), shopping, and efficient transport. In the future, we would definitely look to stay in a hotel in this area, but we may opt to stay in a different hotel just to try a different experience.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.