This hotel really has that 'wow' factor. You walk in and there are t-Rex dinosaur skeletons hanging from the roof, amazing colourful, huge, tropical aquarium behind the reception desk, the lobby is huge and luxurious with plenty to look at. Going up the elevator to your room, I can't explain it, it's made to look like the ocean the elevator looks really cool inside. When you come up to your floor there are tanks with neon jelly fish swimming around.
When we first arrived in the room we where just like "WOW!" After coming from Tokyo spending out time in tiny hotel rooms this room was huge and at a lesser price. It's very luxurious and clean. Huge bed, I believe it was a king room that we had with a view of the universal theme park. The bathroom is very nice and luxurious with lots of room compared to the cramped hotels we had been staying in, the toilet opens automatically when you walk in.
The location is great if you intend to go to universal and the Osaka aquarium. Unfortunately I think Universal Studios is not worth the money at all, when we went every ride had a 120-190min wait time. Also they don't do pass outs anymore. If they did pass outs I would think it would be really handy having the hotel near by cause you can go drop off stuff, or if you have young kids that need a mid day nap you can come back. The fact you can't go back in takes away most of the advantage of staying right there. The place is very child/family friendly however we didn't have children with us. It isn't in the heart of Osaka city but it is right near the train line so you can get there easy. Basically mostly worth it if you want to do USJ and aquarium, it's a great hotel!
One thing I didn't like was the breakfast buffet. Was overpriced and not very nice. Pretty sure the scrambled eggs where reconstituted from powder and the bacon didn't taste right and was mostly fat. I didn't try the lunch of dinner buffet but I expect they would be as underwhelming. Your far better off going across to universal city, the shopping arcade across the street in front of USJ. They have many places to eat there as well as shopping, pharmacy, minimart, Starbucks etc.
If you stay at this hotel and are coming by train you need to take a sharp left as you exit the train station and pass by the side of Starbucks. Keep walking forward and you will see the hotel. There are no signs so it took us a while to find.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.