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“Fantastic Hotel and Ideal Location...for us.” 5 of 5 stars
Review of Hyatt Regency Osaka

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Hyatt Regency Osaka
4.5 of 5 Hotel   |   1-13-11 Nanko-Kita, Suminoe-ku, Osaka 559-0034, Osaka Prefecture (Bay Area / Bentencho / Yodoyabashi / Hommachi / Tanimachi / Kyobashi)   |  
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Ranked #65 of 268 Hotels / Ryokan in Osaka
Peterborough, United Kingdom
Top Contributor
69 reviews 69 reviews
32 hotel reviews
Reviews in 32 cities Reviews in 32 cities
37 helpful votes 37 helpful votes
“Fantastic Hotel and Ideal Location...for us.”
5 of 5 stars Reviewed January 5, 2013 via mobile

If you are looking to walk out of your hotel and find yourself in Osaka party central...then this is NOT the hotel for you. If you want to spend a day anywhere in Osaka and return to peace, quiet, and a great selection of restaurants...then this is probably the hotel for you. Hyatt Regency Osaka is located in the port district of Osaka, as stated by most of the reviews on here, and is about 30-40 min to downtown via the hotel shuttle. However, you are a 5 min walk from either Nakafuto or Trade Center Mae New Tram stations. From either station you can reach anywhere in Osaka. So, the hotel may be isolated, but the city is highly accessible. Get a Kansai Thru Pass (for tourists) or a PiTaPa (similar to Tokyo's Suica/Pasmo) train pass. Suica will actually work in the Kansai region. Or really learn the subway/train system by purchasing tickets at the machines...press English first.

From Trade Center Mae you pay 200 yen (adult, half for children) to reach Osakako Station, where you get off and walk five minutes to Tempozan Village. There you can ride the Ferris wheel and visit the Kaiyukan Aquarium (highly recommended). If you stay on the Chuo Subway Line to Bentencho, take the Osaka Loop Line (clockwise) to Universal City Station and enjoy the day at Universal Studios. Beyond that, public transportation will get you anywhere else you might like to go.

We were in room 621 (Club Deluxe Twin), an 80 sq meter corner room that was very impressive in size and amenities for a Japanese hotel. It felt like a suite with plenty of room and furniture to stretch out. Wi-Fi was available in-room and was a pretty good speed (Speedtest.net tested at 20Mbps download/upload and that was pinging a Tokyo server). The shower was very large with fantastic water pressure. Being a corner room, the walls were all windows with a nice ledge running the entire length of the room in order to sit and enjoy the view. We could see the Tenpozan Ferris wheel and Kaiyukan Aquarium from the room. Regency Club is nice (on 26th floor) but call ahead for a table because it is popular. Be advised though that the food is the finger variety and is great for pre-dinner drinks and snacks. The Regency Club staff made other restaurant reservations for us at The Cafe (buffet) and Basilico (Italian). The Cafe is standard buffet with a good spread, but nothing terribly special if you frequent the hotel buffet. Basilico was excellent and we were able to take advantage of the New Year's set menu for 5000 yen that was a deal since everything you got was twice the price a la carte. The food was of excellent quality and the drinks were fine. The Lobby Lounge also has a nice breakfast and afternoon tea spread for a resonable price and children were free at The Cafe buffet and The Lobby Lounge service. Service throughout the hotel is classic Japanese...very sharp and all smile.

Finally, we took the Shinkansen from Shin-Yokohama to Shin-Osaka. Transfer to Osaka/Umeda Station (same station, Osaka refers to JR Line, Umeda is the subway). Exit out Sakurabashi Gate and you will see the shuttle bus stop with attendant. The bus leaves every 30 minutes and you don't need a reservation. It takes about 30 min to reach the hotel. They also have a shuttle that will take you to Cosmosquare Station as well. Their business center sells tickets for Universal Studios, but it is cash only.

We might try the Hilton Osaka next time for the variety, but would not hesitate to stay at the Hyatt Regency again.

Stayed January 2013
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539 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Portuguese first
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English first
Sydney, Australia
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 27, 2012

The Hyatt regency in Osaka is fabulous. It is only 20 mins out of Osaka central and there is a shuttle which runs regularly in and out of town. The facilities are just great and the rooms are great, clean, quiet and well serviced. My son works at universal studios in Osaka and this hotel worked beautifully for me to visit him and get to tenpozan where he loves. I would stay here again for sure.

Room Tip: My room was on floor 13. Really good
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  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 12, 2012

Excellency is just another word for this hotel....located in cool place of Osaka with good connectivity with train. Amazing free internet connectivity. Nice selection of cuisine with good food menu on the list.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
104 reviews 104 reviews
104 hotel reviews
Reviews in 45 cities Reviews in 45 cities
291 helpful votes 291 helpful votes
4 of 5 stars Reviewed December 9, 2012

The hotel is beautiful, with a grand lobby and a beautiful selection of restaurants littered throughout the building. Our room was tasteful and well equipped. The service was personal yet impeccable. The staff are incredibly good at what they do. My only gripe is that it is not quite in the 'heart of Osaka', as mentioned in their listing. It is relatively industrial and I would have preferred to stay around the Osaka Station. Overall however, the hotel is fantastic.

  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai (Madras), India
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 24, 2012

Stayed here for 2 nights on business trip and my first stay at Hyatt Regency

From Kansai International Aiport, take a Airport limousine from stop no.3 and it will drop you directly at the hotel. 1500 JPY / person.

Hotel's location is very disappointing. Hyatt being a 5 star but I am not sure why did they chose such a location. Very far from the city. Only way you can get to city centre (Osaka station) is by Hotel's shuttle. They provide service every 30 mins.

No shops or convenience stores around. Rooms are quite big and very comfortable stay.
Free in room Wi-Fi.

Room rates are high considering it a 5 star so they are acceptable.

I would not stay back at this hotel considering the location, rest all is good.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 14, 2012

The hotel has a large lobby, the rooms are of a good size and the staff are extremely good. Very helpful and attentive. The drawback to the hotel is the remote location and it had an slightly desolate atmosphere because of the lack of guests. If you were working nearby or intended to see the attractions near the hotel then I would definitely recommend this place. Otherwise, I think that the remote location is a bit of an overwhelming drawback.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basingstoke, United Kingdom
Top Contributor
53 reviews 53 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 6, 2012

Just a bit remote form main town, but very good rooms and the best shower I have ever experienced in a hotel. Only gets 4 due to very expensive drinks and food, however the hotel restaurants are varied and very good, however £12 for a small wine is a bit steep. good service attentive and helpful.

Room Tip: high floor sea view
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Osaka

Address: 1-13-11 Nanko-Kita, Suminoe-ku, Osaka 559-0034, Osaka Prefecture
Phone Number:
Location: Japan > Kinki > Osaka Prefecture > Osaka > Bay Area / Bentencho / Yodoyabashi / Hommachi / Tanimachi / Kyobashi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Spa Hotel in Osaka
#19 Luxury Hotel in Osaka
#24 Family Hotel in Osaka
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hyatt Regency Osaka 4.5*
Number of rooms: 480
Reservation Options:
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Also Known As:
Hyatt Regency Osaka Hotel Osaka
Osaka Hyatt Regency
Hyatt Osaka

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