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Osaka

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Hilton Osaka: Traveler Reviews


Hotel class 4.0 of 5
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1-8-8 Umeda, Kita-ku, Osaka, Osaka Prefecture 530-0001, Japan
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Reviews you can trust

88% Recommend
4.0 of 5 stars 101 reviews
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All (101)
[ Date ] [ Rating ]
Short stay, but very nice hotel...

Hilton Osaka

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4 of 5 stars
so_traveller   15 contributions
Los Angeles
Jun 5, 2009 | Trip type: Friends getaway
1
person found this review helpful

Hilton Diamond, so room was upgraded. Very nice room - above average in size, and nicely furnished. The stay overall was very nice. The lobby was super crowded at check in - I think they have a patisserie and there were a lot of local customers patronizing the place during the weekend. Very nice gym - not crowded and good equipment for basic workout.
The location is excellent once you get your bearings. Metro stations are close by and the nightlife is about 10-15 minutes walk.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay February 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Member since September 06, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €227 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
ok hotel by Hilton standard

Hilton Osaka

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4 of 5 stars
travelyun   54 contributions
Wellington, New Zealand
May 25, 2009 | Trip type: Couples
3
people found this review helpful

This is our last stop in Japan, Osaka. We booked the hotel because of its location - near the Osaka station. All in all it was ok - compared to the other places we stayed in Japan, which were both really great, I guess this one was quite average, but it has suited us nontheless.

The first room we were led to had 2 single beds, despite our request for a king. So we rang and they swapped it for us quickly, but to a lower floor. The staff was professional and friendly. The room was clean and spacious, although a little bit dated.

The hotel is located in a business area so during the weekend there's not a lot going on - there are some expensive department stores nearby but we had to take the metro to do proper shopping. However this is not a problem as the metro in Osaka is also pretty efficient. All in all I would say this is an ok Hilton hotel, but if you are paying a lot then you might expect a bit higher standard.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay October 2007
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since April 01, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €227 (year-round)
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too short to enjoy the stay..

Hilton Osaka

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4 of 5 stars
ct_subang   15 contributions
Kuala Lumpur, Malaysia
May 1, 2009
2
people found this review helpful

room was nice..comfy bed..
room view of the office building opposite..(could still see people working @ past 11pm)

splendid location in front of JR station..

breakfast buffet was nice...loved the specially brewed coffee in a pot for each person..
stayed here for one nite and was gone early in the morning...

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with Large Group/Tour
  • Member since June 22, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €227 (year-round)
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not impressed but its Okay

Hilton Osaka

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3 of 5 stars
trekker954   34 contributions
Miami, Florida
Apr 25, 2009 | Trip type: Business, Solo travel

I do travel alot, let me start with that. My company pays for my hotels, but I know this place is expensive. The room. as a previous posted noted are a nice size by japaneze standards and I found the bed to be very comfortable. i have access to the exec lounge and was disappointed with the food choices for breakfast and happy hour. the only thing recognizable to me was scrambled eggs but even those were so watery i have my doubts. canapes in the evening are Japaneze surprizes. The exec lounge would not allow me to take a glass of juice out of the lounge. Having been in Japan a week, I was craving a nice burger. I walked out of the hotel a block and found an outback steakhouse. the location of this hotel has everything one would need around it.

As another previous posted noted, you must operate the button inside the door ifyou want the room made up and/or not to be disturbed. Housekeeping was in my room within 5 minutes of me turning on the make up room button.

Fitness center is okay. I did work out, but didn't feel comfortable swimming. I am a female with a tattoo and I know the japaneze frown on tattoos. There were only men in the fitness center when I was there and only Japaneze men in the pool. So although I won't give up my workouts, I passed on the pool. Although its pouring today and I would love a swim.

I thought I had no english TV, because even CNN and BBC was being voiced over in Japaneze, but I researched the TV instructions and found a bilingual buttom to inactive that voice over. So I did have about four stations in enlighs. Two news, discovery and a movie channel.

Overall, I guess its an okay hotel. But I'll seek out a marriott next time.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Age group 50-64
  • Member since January 22, 2007
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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LUXURY HOTEL - Bad Service

Hilton Osaka

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3 of 5 stars
LFaria   6 contributions
Lisbo, Portugal
Apr 19, 2009 | Trip type: Couples

A very well locate hotel, right in front of the central station of Osaka. But the service for a five star hotel is below average. I've stay in the executive floor, and I've to say that the breakfast was poor. Is the first hotel where i don´t find orange juice in the morning. The food aren't tasteful. The canapés in the evening are very poor. Is not a Hilton Hotel, like others where i saty. One day i forgot turn down the light to not disturb, and the housekeepers don't make the room. Nobody ask me and nobody call to the room to know if theres another problem. THIS IS A 5 STAR HOTEL WHERE WE PAY TO MUCH FOR THE SERVICE.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since September 21, 2006
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €227 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Hilton Osaka Also Known As

  • Hilton International Osaka
  • Osaka Hilton International
  • Osaka Hilton
Address: 1-8-8 Umeda, Kita-ku, Osaka, Osaka Prefecture 530-0001, Japan