Stayed here for two nights - the lobby was amazing and check in with very smooth. Also, the man at the tour desk was EXTREMELY helpful - probably the best service I have seen in a hotel

What really lets the hotel down in the room - upon exiting the lift you are faced with a very dark and dreary lobby. Upon entering the room, I was assulted by a cigerette smell (we were on a non smoking floor, although there was an ashtray in the room)

The room itself was quite large, especially large by Japan standards, and it even had two bathrooms - although only one had a toilet

The rooms however, were very poorly decorated. The beds were hart and basic. All the furniture was very plastic and cheap looking, and the bathroom reminded me of a Public Toilet - as in it looked clean but it was clear it had been used many, many times before

In conclusion, nice on the outside, very disapointing and "used" on the inside

Stayed in this hotel for a conference in the Cube (right next door). The twin room we stayed in had loads of room, everything was clean and tidy and there was a nice night time view from the window. All the staff were friendly. My only downside was that you had to pay extra for pool use. Great shuttle service, but be warned it finishes quite early.

This hotel was built already in the 70's and is considered a classic gem by the Osaka residents. It is situated adjacent to the Cube conference centre.
I stayed in a larger twin bed room in the tower building, which is the better of the two wings. I never managed to find out if they have non-smoking rooms. Some of the Japanese quests smoke frantically, so this is an issue for guests that do not smoke!

There is an excellent shuttle bus service to the JR Osaka station.
Taxis are always available, and a good rate can be had if you reserve a taxi e.g. to the airports at the reception. This is then added to you room bill. The concierge desk is very efficient.
Come the end of 2008, a new train-line opens up just by the hotel and conference centre.

The hotel has some 24 restaurants, bars and cafeterias and a number of upmarket shops which are busy during Fridays and Saturdays.

The rooms are ok although not without flaws like the somewhat scabious door painting and bathroom fixings. Although quite old the AC works reasonably well - this is indeed an issue during July-September in Japan.
Beware of noisy rooms close to the elevator shafts.
Unless you put up your 'Clean my room' sign on your door you can find your room still unattended to after 3 'o'clock.

The seemingly overworked staffs is a general problem at this hotel, its cafeterias and restaurants. If you stay there for more than a week like I did, you will notice that some of these people work at different places during what seems like a 12 hour or more working day.
Hence they cannot cope with the rush, e.g. in the breakfast rooms.
The sloppiest service you will find in the only pub, the 'Leach'. The name shows up again on your bill. These are likely some of the most expensive drinks you have ever had, still far from the best.

A much better view can be had at the penthouse bar, which unfortunately closes at midnight, per Japanese tradition.
Enjoy their 'jewel' Champagne drinks!
My 'daylight' favourite became the large bar in the reception hall.
Although very expensive, the kimono dressed staff will attend to you very well.

Finally, when you have gone tired of being drained at the hotel establishments you just set out on a 10-15 minute walk across the SE bridge and down the avenue. There are probably more than a hundred restaurants here, mostly run by eager and attentive young Japanese. Rest assure they will take good care of you at a reasonable cost. Try to find e.g. Giacomo's, a Japanese-Italian place - great food, great wines, great service at good prices.

I stayed for 4 nights in this hotel during my random holiday in Osaka. I had never been to Japan before so I didn't really know what to expect, but the service and quality of the room were pleasantly surprising especially for AU$58.81-66.09 per night.

The staff were very polite, efficient and friendly. Check-in was very quick and the concierge was very helpful in providing directions and assistance.

The hotel itself is enormous with a number of (very expensive) restaurants and cafe. The bar was nice though quiet and a bit deserted on a week night (I didn't check the crowd on a weekend night).

I stayed in a standard single room on the 8th floor. Though small, I had everything I needed. The room was very clean and the decor is quite simple yet elegant. There is the usual amenity like tea and kettle (but no coffee!!!), bar fridge with complementary bottles of water.

The location was a bit secluded though if you are there for conference, I suppose it's quite convenient located (the convention center is just next door). The hotel provides very frequent shuttle bus service to the Osaka train station (stops next to GARE department store) and to Yodoyabashi (which is a brief subway ride away from the Namba and Doutomburi area).

I loved it here and I'd definitely come back to stay if I visit Osaka again in the future.