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“Great experience to stay in this hotel” 5 of 5 stars
Review of Hotel Nikko Osaka

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Hotel Nikko Osaka
4.0 of 5 Hotel   |   1-3-3 Nishi-Shinsaibashi, Chuo-ku, Osaka, Osaka Prefecture 542-0086, Japan   |  
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Ranked #33 of 266 Hotels / Ryokan in Osaka
Bandung, Indonesia
Top Contributor
80 reviews 80 reviews
53 hotel reviews
Reviews in 40 cities Reviews in 40 cities
55 helpful votes 55 helpful votes
“Great experience to stay in this hotel”
5 of 5 stars Reviewed May 9, 2013

Firstly, this is old hotel, your room key is using an old mechanical key with big hanger shape of the hotel building

Second, the location was perfect, just across the street of shinsaibashi suji street, and daimaru department store, you can go to shinsaibashi without being wet if raining, because there is underpass to daimaru.

Third, near shinsaibashi subway, exit 8 was hotel Nikko, easy access to everywhere else in the using subway.

Fourth, Small cozy room, although some furniture was already wear out and the bathroom style was outdated, but clean.

Fifth, easy access to Kansai airport using shuttle bus in front of hotel, and the shuttle bus was very ontime.

Sixth.... many Japanese think this is expensive hotel, but when we book from Agoda, we got a very good deal of price, even Japanese said the price was cheap enough for Nikko hotel.

Overall.... great experience.... priceless...

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan M, General Manager at Hotel Nikko Osaka, responded to this review, May 22, 2013
Dear Mr. Roland,

Thank you for recently staying with us.

Our location is ideal for shopping and sightseeing as you mentioned and we appreciate your positive comments.
We look forward to welcoming you back to Hotel Nikko Osaka!

Best Regards,
Jan Marshall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,189 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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  • Chinese (Simplified) first
  • English first
  • French first
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English first
HKG
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 9, 2013

Stayed there for three nights. Location is great. Staff is nice. However, the room was a bit worn down, very dusty in the room, somehow. It smells in the corridor. Sound proofing of the door is bad, got waken up by people chatting in the corridor in the morning.
The transit bus from the hotel to the airport was convenient and reasonably priced.
Free wifi is available even though you need to borrow a router to set it up.
I was surprised that they key lock is a real key with a huge key chain instead of a card that you can easily bring around.
But overall, I would recommend this hotel.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 28, 2013

I booked a twin room with single occupancy and got a very, very large room with a great view over Osaka. Great comfort, obviously, and perfect service, including at the pricey but excellent breakfast buffet. Location at Shinsaibashi metro station is also very convenient, both for exploring Osaka and to get to the train stations.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan M, General Manager at Hotel Nikko Osaka, responded to this review, May 8, 2013
Dear FL,

Thank you very much for your recent stay with us. We sincerely appreciate your comments and are pleased that you enjoyed your stay with the terrific view from our upper floors.

We look froward to your return visit.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 27, 2013

We arrived Osaka via Kansai airport at around 9 pm and decided to take the airport bus to OCAT station. Since it was late night, not much traffic and had a very good touristy experience around the city. We took the taxi to the hotel which cost us 730 yen. The hotel smelled a bit old, cigarette smoke but the hotel rooms were clean and complete with amenities. We requested for the L floor overlooking the avenue where Daimaru was located. It was a great view for both rooms, since my daughters occupied the next room. Walking distance to Shinsaibashi, Nipponbashi and Namba. We took our train to Kyoto at the basement of the hotel so it was very convenient for all of us plus our luggage. We booked through hotels.com so we got a very good price.

Room Tip: Wifi stronger on higher floors
See more room tips
  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
160 reviews 160 reviews
42 hotel reviews
Reviews in 61 cities Reviews in 61 cities
143 helpful votes 143 helpful votes
4 of 5 stars Reviewed April 24, 2013

Hotel Nikko Osaka is a 5 star hotel but we managed to get it at only about $90 a night via Expedia (no breakfast) . Great price! It's located just across Shinsaibashi station MINAMI Entertainment and shopping Avenues and restaurant rows.
No problem with service, as can be expected of a 5 star hotel. Always quick to respond. All beds are done well and are clean. Very comfy beds by the way. All washroom and room amenities are provided (LCD, mini bar, hot pot, etc). Room and Restrooms are particularly big and comfortable , considering Japanese standards. All staff speaks decent English. Front desk people have comprehensive info on all establishments - location, operating hours, etc. I would say excellent service.
Fast wifi is available at the lobby, still of decent speed during busy guest traffic from 7pm-9pm (a fee is needed for cable connection in the room). A number of English TV channels are available but you need to program your TV properly (I asked help from housekeeping when I could not figure it out myself) .
Location is definitely a plus. Train stations are just under the building. Shopping areas, all the boutiques you want within walking distance. Restaurants are everywhere- eat all you can Restos, revolving sushi bars, take out diners, etc. 24 hour convenient stores a skip away. Hotel is on the Main Street of Osaka.
Particularly good for a family of 3 or 4. If free wifi was available in the rooms, it would have been perfect. Still highly recommendable

Room Tip: Higher floors get better city view. Book early via Expedia for best rates.
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2013 via mobile

Location is amazing for this hotel. Easy to get to as you have direct access to subway (shinsaibashi station exit #8) and surrounded by all the shopping and restaurants and nightlife. Definitely recommend this hotel and we booked through agoda for better rate. This was the largest sized hotel room we got during our 2 week stay in Japan. We didn't try buffet as we ventured off to try all yummy options in Osaka. Hotel staff was helpful and room was clean and comfortable. Washroom is slightly dated but was clean. Only complaint I have is they have yet to offer wifi to their guests. But you do get Internet LAN if you bring a laptop. Would stay here again and recommend this hotel.

Stayed April 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, AB
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2013

This is a wonderful hotel right near Namba, so you definitely get a good sense of the night life in Osaka. The rooms are comfortable and the sound proofing is wonderful. The decor is a little dated but you're so comfortable that you don't care. The breakfast buffet has the standard selection of western and japanese food. The staff is extremely helpful and friendly, and for a large hotel, manages the number of people quite well. Very close to the subway so it's great for exploring the city or doing day trips. In the future I will probably stay here and just commute to Kyoto for the day. If you get an upper level floor you have a great view of the city. Can't wait to stay here again!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan M, General Manager at Hotel Nikko Osaka, responded to this review, May 8, 2013
Dear SR,

Thank you very much for your recent stay and review of our hotel. We especially appreciate your comments regarding our staff's service attitude.

We look forward to your return trip to Osaka and our Hotel.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Nikko Osaka

Address: 1-3-3 Nishi-Shinsaibashi, Chuo-ku, Osaka, Osaka Prefecture 542-0086, Japan
Phone Number:
Location: Japan > Kinki > Osaka Prefecture > Osaka
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #33 of 266 Hotels / Ryokan in Osaka
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Nikko Osaka 4*
Number of rooms: 635
Reservation Options:
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