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“Decently good” 4 of 5 stars
Review of Hotel Nikko Osaka

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Hotel Nikko Osaka
4.0 of 5 Hotel   |   1-3-3 Nishi-Shinsaibashi, Chuo-ku, Osaka, Osaka Prefecture 542-0086, Japan   |  
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Ranked #33 of 266 Hotels / Ryokan in Osaka
Hong Kong
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
“Decently good”
4 of 5 stars Reviewed March 3, 2013

Great location, very close to the subway station and those shopping avenues, and direct acess from hotel to the subway on B2 floor. Convenient carpark, reasonable parking fee. Front desk service very good. Room is reasonable in size, clean......Actually, you will get what you expect, so what else do you need?

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,188 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
Perth, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 22, 2013

I first stayed at the Hotel Nikko ten years ago, and I thought it was a bit old then. The hotel would have been quite something in its day, but that day was 30 years ago. It's not terrible, just showing its age. There is only one key per room, which is a bit of a problem if there is two of you going different directions. The location close to the covered arcade is brilliant, as is the Okonomiyake restaurant in the basement. The rooms are a little small compared to others we stayed in but comfortable nonetheless. I would recommend the hotel, just be prepared for it being a retro experience.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2013

nice hotel, very good value, above a tube station, only 2 stops to the Shinkozen station, hope i spelt that right. very good restaurants and shopping all around. good size room for japan standards,on L floor, worth the little extra to up grade.

Room Tip: select L floor room
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  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surabaya, Indonesia
Top Contributor
55 reviews 55 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
196 helpful votes 196 helpful votes
4 of 5 stars Reviewed February 9, 2013

Price: 8/10
It's a pricy hotel that is suitable for business men having a trip to Osaka, Japan.

Room: 8.5/10
The room is quite decent although I feel that this hotel has been around for quite a long time thus it feels a bit old. When I visited this hotel, the hotel was undergoing some maintenance on the elevators.

Hotel Staffs: 10/10
The hotel staffs are quite friendly and helpful in general. In fact, I was traveling with children (my cousins) and two of them got sick and needed to be taken to a children hospital in the middle of the night. One of the hotel staffs was kind enough to accompany my uncle to the hospital and helped with the language barrier. So, I will give them a great amount of credits for them! Kudos! :)

Location: (10/10)
This hotel is located near the most important entertainment and shopping area in Osaka, Shinsaibashi Shopping Arcade and Dotonbori. So, it's only a walking distance from the hotel to the most entertatining area in Osaka. This hotel is also built above the subway system, Shinsaibashi Station.

Views: (8/10)
The view from the hotel is just the view of many skyscrapers surrounding the area.

Overall: (8.5/10)
Overall, I would recommend this hotel if you are not on a tight budget. The location is great, the hotel staffs are friendly and helpful, and the hotel rooms are pretty decent.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan M, General Manager at Hotel Nikko Osaka, responded to this review, February 18, 2013
Dear Guest,

Thank you for staying with us recently. We certainly appreciate your patronage.

I thank you for your comments but would like to point out that due to our excellent location we are indeed a hotel suitable for business guests and leisure guests as well.

We look forward to welcoming you again should you be travelling to Osaka.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tok, Alaska
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 3, 2013

We visited Osaka for a shopping break and the Nikko is the best located from the cool area of Osaka.In waking distance is close to everything (Chanel, Dior, Tiffany). We arrived in the subway, exit 7 and you are just beside the Nikko. Rooms are not very big, but according to the japanese standard are very good; extreme clean and comfortable.The staff are all friendly, they were very kind with us and they help us to go to the station. The lobby bar was really good and we meet other people from other countries but we find more japanese holiday makers like us.
If you select the Nikko for the location is a good choice but the quality of the service is even better. We recommend the Nikko

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dusseldorf, Germany
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 27, 2013 via mobile

I have been here several times on business and I can only say that this is an excellent, super clean Hotel with typical respectful Japanese Service!

As many ar alike I can only say that this exquisite but not that cheap.

Stayed January 2013, traveled on business
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Jan M, General Manager at Hotel Nikko Osaka, responded to this review, February 11, 2013
Dear Guest,

Thank you for staying with us recently and for your positive comments. We do take pride in our service and I am pleased that you enjoyed your stay.

We look forward to welcoming you again!

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 22, 2013

Excellently Located. Staff were friendly and helpful. Rooms were well sized and very clean.
Will definitely stay here again.The price isnt cheap but much cheaper than other hotels in the area on the same level of quality.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Nikko Osaka

Address: 1-3-3 Nishi-Shinsaibashi, Chuo-ku, Osaka, Osaka Prefecture 542-0086, Japan
Phone Number:
Location: Japan > Kinki > Osaka Prefecture > Osaka
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #33 of 266 Hotels / Ryokan in Osaka
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Nikko Osaka 4*
Number of rooms: 635
Reservation Options:
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