Very comfortable stay at the Westin Osaka. Got a good rate on the Club room through the Starwood website. The hotel is not designer cutting edge nor does it pretend to be. It is a like a refined old dowager, very comfortable and very solid.

The disappointment is the Club lounge which is tiny. Every time I went there I had to wait for a table ( there were only 3 tables!) The hors d'oeuvre in the evening were ridiculously light on.

Suggest better value may be had from a standard room on the bed and breakfast rate. The breakfast restaurant is where you end up anyway and it is a pleasant space, full of sunlight and overlooking a garden . However, beware on the weekend it is packed and there is a long queue so get in early. The hotel caters for a predominately Japanese market who do breakfast late.

The hotel is very close to Osaka station and the hotel shuttle bus is free, regular and efficient. If you are looking for nightlife go elsewhere in Osaka but if you want a spacious comfortable room, a great view of Osaka from your room and some efficent but unobstrusive service then Westin Osaka delivers.

Beware there is a steep charge for use of the pool, even though Starwood informed me otherwise before arrival.

Did not join membership until Jan 1, 2007.

Stayed 4 nights at Osaka Westin during our 2 weeks of vacation in April 2004.

We paid 40% less than the Tokyo Westin. At teh Osaka westin, we stayed at the club floor, 29 th floor; stayed at the club floor at Tokyo Westin as well. The service was as good as or better than in Tokyo.

If you want a nice hotel and do not want to pay Tokyo prices, this is the place.

Great for families, although pool is pricey
Four of us stayed two nights at Westin Osaka in a hot August. Location is very good, and hotel runs a shuttle bus every 15 mins from JR train station.
Concierge was very helpful -- booked bus tour of Kyoto for us on one day.
Breakfast buffet was first class, and available at no charge if you can be on executive club level.
Rooms are very large, and stayed pretty cool even in the heat of Osaka summer.
Excellent hotel -- deluxe but not snooty.

I recently stayed in the Westin Hotel in Osaka, I must say it was my worst ever "Westin experience". I will not be going back. My husband is a Platinum member, so we try to stay in Westin Hotels when ever possible. My husband had to cancel at the last moment so I went with a recently widowed friend. I was of course expecting all of the Westin benefits granted to a platinum member but was informed that because my husband hadn't come all would be denied. After push and shove I was allowed to use the executive lounge but my friend was made to pay. I have stayed all over the world in Westin Hotels alone and received my husband's benefits but the Osaka Westin just treated me like a difficult foriegner although I speak Japanese. It was all too much of an effort. It made it obvious that they run by the rule book and lack warmth in service.