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“Great castle view.” 5 of 5 stars
Review of Hotel New Otani Osaka

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Hotel New Otani Osaka
4.0 of 5 Hotel   |   1-4-1 Chuo-ku Shiromi, Osaka, Osaka Prefecture 540-8578, Japan   |  
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Ranked #13 of 266 Hotels / Ryokan in Osaka
A TripAdvisor Member
“Great castle view.”
5 of 5 stars Reviewed April 19, 2014

The room is clean and the castle view is great. The hotel is near to the JR station and the underground but the location is quiet. The service is great. We will stay at the hotel next time we are in Osaka.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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603 reviews from our community

Traveler rating
    297
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Helsinki, Finland
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 18, 2014 via mobile

This hotel was as close to perfect as possible. Next to the park of Osaka Castle, you had the full view of cherry trees in blossom, and of the locals enjoying themselves underneath. For such a large hotel, the lobby was comfortable with warm colours. The staff were always available and ready to help. We thoroughly enjoyed our stay.

Stayed April 2014, traveled with friends
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Romania
Top Contributor
57 reviews 57 reviews
35 hotel reviews
Reviews in 35 cities Reviews in 35 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed April 15, 2014

Everyhting as expected from a 5* hotel. Service was excellent in every way, the staff extremely helpful.
The hotel is located in a quiet area, near the Osaka Castle but the city center is easily accesible by subway.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Nottingham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 12, 2014

Perfect, quiet location with view of Osaka Castle just across the river with cherry blossoms from the very comfortable (if rather dated) room. Expensive (but not unreasonable) dinner on our last night in the Tepanyaki restaurant was one of the best meals I have ever enjoyed anywhere with outstanding food, excellent service and a night-time view of the illuminated castle and the skyscrapers of Osaka.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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A TripAdvisor Member
5 of 5 stars Reviewed April 11, 2014

We stayed in this hotel for two nights and enjoyed it very much. If we are once again in Osaka, we'll like to stay there. Very good atmosphere, service and location. The room was comfortable, clean and the view was ok. Next time we would book the other side with the view to the castle.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne, Australia
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 7, 2014

This is a full service hotel 3 min walk from Osaka Koh-Jo-en station - turn right on exit.
Very modern with pools, tennis courts, restaurants and shops on site. Also great location next to river and a walk over the bridge to the Castle which is magic in Cherry Blossom season - early April depending on seasonal factors. Highly recommended.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed April 3, 2014

when in Japan i always try to get at least 1 night in any of the new otani hotels even cheaper if you join the new otani club for 24 hours of bliss starting from the bar to the spa to the food all great and served with a smile and great attention for detail

Room Tip: corner rooms
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  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel New Otani Osaka

Address: 1-4-1 Chuo-ku Shiromi, Osaka, Osaka Prefecture 540-8578, Japan
Phone Number:
Location: Japan > Kinki > Osaka Prefecture > Osaka
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Osaka
#7 Family Hotel in Osaka
#10 Luxury Hotel in Osaka
#12 Romantic Hotel in Osaka
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel New Otani Osaka 4*
Number of rooms: 525
Official Description (provided by the hotel):
Tips for your enjoyable stay at Hotel New Otani Osaka!>>>Enjoy Osaka Castle views *Remember to reserve a castle view guaranteed room!>>>A morning stroll or jog around Osaka Castle Park.>>>Easy access to popular entertainment! ***Universal Studios Japan at the JR Universal City Station (22min)***Abeno Harukasu, Japan's tallest skyscraper (15 min.)***The Floating Garden Observatory, the Umeda Sky Building (approx. 20 Min.)***Kaiyukan Aquarium(40 min.)***Osaka Station(10min.) ***Shinsaibashi Station(10min.) ***Kyoto, Nara and Kobe(approx.30Min.)>>>Do not forget to take some time and relax in your comfortable room! ... more   less 
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Also Known As:
New Otani Osaka
Osaka New Otani Hotel

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