We chose this hotel based on its location (Shinsaibashi area), good reviews and the great deal that was running at the time when I was making reservations.
For starters, locating the place wasn't easy and this is the only minus point that I'm giving. Quite challenging for new arrivals with luggage. It was quite disorientating once we got out of Shinsaibashi subway station and even looking at the display map (with the hotel marked on it) didn't help due to poor road signage. We were going in the wrong direction until we talked to an outlet sales guy. Language barrier didn't help but once we managed to finally connect to the Shinsaibashi-suji free Wi-Fi, that guy's direction proved right. The key is to look for Uniqlo and walk along the back of it, past 4 small road intersections and the hotel entrance will be on the right. You wouldn't know it was a hotel from its exterior so this lack of visibility is something that definitely can be improved upon.
My little girl was sleeping in her stroller (due to lack of sleep on the plane) and the staff was kind enough to let us check in early. My b-mobile Visitor SIM package was also promptly handed to me at the point of check in. That data SIM was the most important tool that helped us get around Japan, having come relatively unprepared. Do look it up.
Room was compact but very comfortable, and had all that we needed and then some (many others have detailed this so I'll skip the listing). Hair conditioner was provided and the toilet had a bidet (both of which I used for the first time). Everything was in good working condition except for the cheap fridge that was barely functional. Well, it was better than having none. Anyway, I shouldn't be too picky considering the price I paid.
Overall, a great stay and my 2 year old had no complaints though I'm sure she'd have preferred more room to move about. I would have given it a rating of 4 but the thoughtfulness at check in, the great work done by the cleaning staff and the superb price point swayed me to a 5.
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