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“Not outstanding, but still very nice” 4 of 5 stars
Review of Hotel Vista Grande Osaka

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Hotel Vista Grande Osaka
4.0 of 5 Hotel   |   5-15 Soemoncho, Chuo-ku, Osaka 542-0084, Osaka Prefecture (Shinsaibashi / Nanba / Tennoji / South Area)   |  
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Ranked #24 of 268 Hotels / Ryokan in Osaka
Certificate of Excellence 2014
Melbourne, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
36 helpful votes 36 helpful votes
“Not outstanding, but still very nice”
4 of 5 stars Reviewed July 3, 2014

The best thing about this hotel is the location, just a couple of minutes walk from Dotonbori and the wonderful restaurants that are there.

The rooms are quite nice, nothing amazing, but a nice room. The wifi was good, a little slow at times but it never dropped out.

A fairly short walk from the subway and train stations, also the staff were quite nice and helpful. I would stay here again.

  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VistaGrandeOsaka03, フロント at Hotel Vista Grande Osaka, responded to this review, July 8, 2014
Thank you for staying Vista Grande Osaka for a long stay.

We are really happy that you enjoyed our hotel.

Our hotel is located in a middle of Downtown(Dotonbori),
so it is very convenient for shopping and eationg for everything.

We are looking forward to seeing you some time.

Reception: CHON
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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366 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Perth, Australia
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 23, 2014

Rooms were nice, clean and comfortable. Free WiFi

Easy 5 min walk to Dotonbori, all the restaurants, shopping and night life you could want and a 10 min walk to train station. Good value for money if you are on a budget. Had no need to catch a train or bus anywhere if you didn't want to which is a nice change in Japan !

Warning: At night time the area around the hotel the area is quite seedy, lots of ladies and their "friends" all hanging out on the street. Also the same in Dotonbui, don't feel like it is a danger just be aware of your surroundings at night.

Room Tip: Take a taxi to and from the hotel if you have big bags as the direct route has a cobble stone road w...
See more room tips
  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VistaGrandeOsaka03, フロント at Hotel Vista Grande Osaka, responded to this review, June 26, 2014
Thank you for staying Vista Grande Osaka.

We are really glad that you had comfortabel stay in our hotel.

All rooms have free WIFI system, so all guests who want to enjoy internet
would feel helpful.

Our hotel is actually located in a light red district, but this not really dangerous.
The guests which come to our hotel for first time feel strange but no problem.

We are looking foward to seeing.

Reception: Shoji
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 21, 2014

We stayed 3 nights here. The location is perfect for tourists as there are many shops, department stores and restaurant within walking distance. The room and bathroom is relatively spacious compare to other hotels in japan. But there is some bad smell in the room when we check-in.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VistaGrandeOsaka03, フロント at Hotel Vista Grande Osaka, responded to this review, June 26, 2014
Thank you for staying Vista Grande Osaka this time.

Your honest opinions are really appreciated.

Our hotel is located in a Downtown, so really easy access for shopping and eating etc.

As for the smell of the room, We are really sorry for that.
If you tell us at that time, we arrange a new room for you.

We are looking forward to seeing you some time.
Best regards.

Reception: Shoji
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed June 11, 2014

This is a long overdue review. I stayed here for 7 nights back in October/November 2013.

The best thing about the hotel is the location. It's right smack in the middle of Dotonbori. I had trouble finding it when I first arrived though. Even though it's close to the action, it was very quiet. The rooms were clean, modern, and spacious (for Japan).

It is located in the red light district but no one ever bothered me or my husband.

The service was alright, efficient, friendly, your typical Japanese service. No complaints there.

I would recommend this hotel to anyone coming to Osaka and I would stay here again.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VistaGrandeOsaka03, フロント at Hotel Vista Grande Osaka, responded to this review, June 26, 2014
Thank you for staying Vista Grande Osaka for a long stay.

We are really happy that you enjoyed our hotel.

Our hotel is located in a middle of Downtown(Dotonbori),
so it is very convenient for shopping and eationg for everything.

We are looking forward to seeing you some time.

Reception: Shoji
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 8, 2014

Stay for 2 nights at Vista Grande. It was above expectation! First of all, the room was spacious not a common standard in Japan. The quality of bed & linen is good too, clean & room smell fresh. Basic stuff in the room was complete, up to date & in a good condition. Wifi works excellent throughout my stay. The hotel is just walking distance to Osaka top tourist attraction like Dotonbori, Shinsaibashi, near to train stations too, lots of good restaurant nearby, shopping district and cafe (Starbucks just 3 mins walking distance). It will be perfect if not because of the following
1. Attitude of hotel staff especially in front office (night shift) - they rarely smile & look upset all the time! Are they Japanese???
2. The Washlet in my room not working properly, called the staff but no one come!
3. The area where the hotel located is a 'red district' area so at night it is not really interesting for walks

Other than that, awesome &good job Vista Grande. I will be back to stay at your place again.
If service is improve this time, I will highly recommend Vista Grande to anyone!

  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VistaGrandeOsaka03, フロント at Hotel Vista Grande Osaka, responded to this review, June 26, 2014
Thank you for staying Vista Grande Osaka this time.

We are very glad that you enjoyed our hotel and Japan.
the guest's honest opinions are really helpful for us.

We are relly sorry for below matters
1, we are really sorry for our attitude at night time.
We have to think again on a basis of Service.
2. Really sorry so many times for inconvenience.
3. Our hotel is actually located in a red districe but really safe.

If you have any chances to Osaka, we are looking forward to seeing you.
Best regards.

Reception: Shoji
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunshine Coast, QLD, Australia
Top Contributor
51 reviews 51 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 31, 2014 via mobile

Great room – we were really impressed! Large (not just by Japan standards), spotless, and with great facilities and plenty of storage space. Bed was very comfortable, with good quality linen, and the bathroom was very nice.

Right in the middle of Dotonbori, it's conveniently located. Outstanding value for what we paid – I have paid more for less elsewhere.

Handy to connect straight through to the 7/11 next door.

  • Stayed May 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VistaGrandeOsaka03, フロント at Hotel Vista Grande Osaka, responded to this review, June 2, 2014
Thank you for staying Vista Grande Osaka this time.

We are really happy that you had comfortable stay in our hotel.

We have many foreingn guests, so we would like to forcus on the veiw from foreing guests
for better services.

If you have any suggestions, please contact us any time.

We are looking forward to seeing you soonn.
Thank you very much!!

Reception: Shoji
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 30, 2014

Vista Grande Osaka was one of the best hotels we stayed at on our 3 weeks trip to Japan. Big spacious room, super clean, English speaking friendly staff and conveniently located -even though it's in the red light district we never felt it's dangerous at all. It's 15 minutes away from Namba train station. Right off of Nanba and Dotonbori which pretty much puts you in the middle everything Osaka has to offer: great restaurants, fun sites and great people watching.

Room Tip: My only concern was that we got a room facing a building in construction which was not very nice.
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VistaGrandeOsaka03, フロント at Hotel Vista Grande Osaka, responded to this review, June 2, 2014
Thank you for staying Vista Grande Osaka this time.

We are happy to hear your honest opinions.

We have had many foreing guests recently, so we try to improve foreingn languages to
enjoy to have their comfortabele stays.

We are looking foward to seeing you soon.
Thank you very much.

Reception: Shoji
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Vista Grande Osaka

Address: 5-15 Soemoncho, Chuo-ku, Osaka 542-0084, Osaka Prefecture
Location: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #24 of 268 Hotels / Ryokan in Osaka
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Vista Grande Osaka 4*
Number of rooms: 304
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