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“Small but fantastic location” 5 of 5 stars
Review of Hearton Hotel Shinsaibashi

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Hearton Hotel Shinsaibashi
3.0 of 5 Hotel   |   1-5-24 Nishi-Shinsaibashi, Chuo-ku, Osaka 542-0086, Osaka Prefecture (Shinsaibashi / Nanba / Tennoji / South Area)   |  
Hotel amenities
Ranked #97 of 266 Hotels / Ryokan in Osaka
4.0 of 5 stars 230 Reviews
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Top Contributor
63 reviews 63 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
33 helpful votes 33 helpful votes
“Small but fantastic location”
5 of 5 stars Reviewed February 25, 2012

Firstly, it's Japan. Real estate is prime her and so a small room in the heart of a metro is a given. As it is Japan, cleanliness and ultra-tech toilet is also a given. Therefore the only other thing that matter is the location. It is perfect for those who would like to shop till you drop because right across the road is the heart of Osaka fashion, Shinsaibashi. You can just walk between nice shops until you cross a bridge and there's lots of food there. Definitely very much recommended. The breakfast is served in an edgy rest, Planet 3rd, and the porridge set there is excellent! Also a mall nearby called Daimaru which is a must see. Do buy the peaches if it's in season! After a certain time at night, they tend to sell it cheaper

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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230 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Toronto, Canada
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed February 3, 2012

Stayed here with friends during our Japan trip in early December.

The location is simply perfect. It is probably a 2 minute walk from Shinsaibashi station and tucked away in a quieter st off the busier main road. You are right in the middle of the action and shopping is a very, very short walk from the hotel. Convenience stores are located about 1 minute walk away as well. All in all, couldn't ask for more when it came to location.

However, what you paid for in location, they take away in the quality of the room. Rooms were tiny! Me and my friends compared the size of the bathroom to that of the toilets on an aeroplane! You couldn't bend over to touch your toes without hitting your head againsnt the wall. The room and furnishings were quite dated and there wasn't much space to keep luggage. - At least this meant that we were out exploring until late at night and would only come back to the hotel to sleep.

Not much to say about the staff, they weren't rude, but they weren't smiley or exceptional like the staff that we encountered staying at other hotels in Japan.

Overall, it is a good hotel if you don't like travelling much to reach shopping and if you don't mind staying in an average type room. It's quite good value for money, we got the rooms for pretty cheap. But I think we will pay that little bit extra for a nicer hotel next time we visit.

  • Stayed December 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Top Contributor
55 reviews 55 reviews
33 hotel reviews
Reviews in 21 cities Reviews in 21 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed January 27, 2012

Stayed here for the first 3 nights in late November 2011 before heading for Kyoto during the peak autumn season. We had two non-smoking rooms booked via booking.com.

We find the rooms of average quality even though we were staying in the refurbished building. Located just opposite a main road to the middle portion of Shinsaibashi (the major and mega long shopping street), you can easily reach Shinsaibashi (shopping) and Dotonbori (food) in 5 minutes. We realised how near Heraton was to Shinsaibashi when we came back from Kyoto and had to stay in Toyoko Inn Shinsaibashi (read my review) as Hearton was fully occupied.

If you don't mind taking a very long walk from 'civilisation', Toyoko Inn Shinsaibashi (with breakfast) offers better room quality at a lower price. But for location to teh nearest shopping district, Hearton is unbeatable by many times!

Room Tip: Booked via booking.com but you are not guaranteed a non smoking room unlike Toyoko Inn's online...
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  • Stayed November 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 17, 2011

The hotel has a great location and is about a 3-minute walk to the nearest subway station (Shinsaibashi) and an hour away from the Kansai airport. We had no trouble looking for the hotel but when you enter the hotel, all you smell is smoke. Hotel lobby is simple..free wifi and the staff were able to understand and speak simple english. Glad we asked to change to twin rooms instead of semi-double rooms as the latter are cramped and the bed was pathetic. Asked for connecting rooms but were given rooms side by side (adjacent--not connecting). No door connecting both rooms..i guess we had a different idea of what connecting meant. Twin room was slightly bigger but we still had trouble fitting 2 luggages in the room (one luggage had to go on the table top lest we had no walking space). Room was clean though, the bathroom was spotless too, which is a huge plus. Had some problems with the heat in the room..no air conditioner. It got stuffy at times..we werent able to open the windows either. Overall, average stay..might want to try out some other hotels instead.

Room Tip: Avoid semi double room if you are travelling as a couple..it's too cramped
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  • Stayed December 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Kuala Lumpur, Malaysia
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 9, 2011

Stayed for 3 nights recently with family on vacation. Location was very convenient for shopping and near subway station for connection to other places. Was quite difficult to locate as roadsigns were in Japanese and hotel signage was very discreet. Room and bath was typically Japanese size, cramped, with not much space for luggage and moving around. Bed was extremely small even for 2 Asian size adults. Service was basic but efficient. Meals at hotel was quite pricey so advise is to go to restaurants nearby for breakfast and meals.

  • Stayed December 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 13, 2011

The Hotel is conveniently located near the main train station and the shopping areas. The room is small but comparable to other Japanese business hotels. There is no wifi except in the lobby area, but you can access the internet via cable. Both dinner and breakfast at the hotel were good and the staff courteous.

  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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wabush labrador
Top Contributor
82 reviews 82 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed November 4, 2011

this hotel was great for my recent trip and for the one last year. It's minutes from the subway and close to dotonbori. Easy to get to everything you want to see by subway ..also day trips to kyoto , kobe and koyasan are easy as all the main train stations are on the shinsaibashi line. Free internet was great, and the small fridge lets you keep beverages and small snacks .
The room may have been small but as a single traveller who travels lightly it was quite adequate, as a matter of fact I've had smaller rooms in Hong Kong and Paris. Very clean, and the staff very helpful. Lots of restaurants, cafes, and corner stores all around the hotel. Price was excellent for the location.

  • Stayed October 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hearton Hotel Shinsaibashi

Address: 1-5-24 Nishi-Shinsaibashi, Chuo-ku, Osaka 542-0086, Osaka Prefecture
Location: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #97 of 266 Hotels / Ryokan in Osaka
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hearton Hotel Shinsaibashi 3*
Number of rooms: 302
Reservation Options:
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Also Known As:
Hearton Hotel Osaka

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