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“Love this place!” 5 of 5 stars
Review of Hyatt Regency Kyoto

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Hyatt Regency Kyoto
4.5 of 5 Hotel   |   644-2 Sanjusangendo-mawari, Higashiyama-ku, Kyoto 605-0941 , Kyoto Prefecture (Kyoto Station)   |  
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Ranked #31 of 342 Hotels / Ryokan in Kyoto
Toronto, Canada
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
“Love this place!”
5 of 5 stars Reviewed January 30, 2014

It's been over a year since I last visited the Hyatt Regency Kyoto but it's still my favourite hotel. Not only do I love the standard energy saving features and comfort of the room, but the service is impeccable! Typically, hotel buffet breakfasts are your standard run-of-the-mill, but I still find the Hyatt's selection vast and satisfying. I also love The Grill and find the hotel lobby absolutely breathtaking in design.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,340 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
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Iwakuni, Japan
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 27, 2014

If you know the Hyatt standard, this is it. We were looking for a hotel that was away from the train tracks and the heart of Kyoto, for the sake of a little extra sleep. I booked it online through TripAdvisor, which connected me to a Japanese site that enabled me to get a steal on our would-be $300 room for only $180, with a king size bed good enough for my 6'4" husband and my 5'8" self.

We have become accustomed to the Japanese size hotel rooms, but this is the largest room that we have ever stayed at in Japan. The bed was huge, the pillows were comfy, the room was spacious, and the shower was great. Two main restaurants can be found in the lobby: The Grill (steak and things) and an Italian restaurant, Trattoria. [The Italian dinner was nice; it cost us 12, 500 yen. The Grill offered a cold or full buffet for breakfast, which cost us 3, 289 yen per person, and was great! I opted to make an open salmon sandwich with the fresh croissant, salmon, and cream cheese. Very worth it, in my opinion.]

We drove our rented full size van, a Vellfire, and only paid 1, 500 yen for 24 hours, the cheapest amount that we have paid anywhere in Japan. Finding the designated parking area was a breeze, as was navigating toward the elevator and to the check-in counter. No maze. The staff were amazing from check-in to check-out and anyone who assisted us spoke English. Upon check-in, we were escorted to our rooms. Upon check-out, the concierge provided a map and pointed out everything that we asked about.

Notes: the famous Sanjusangendo (1,000 statues) is right across the street and there is another temple at the south end of the street. A bus stop is also right outside The Grill restaurant, which can take you to the train station/main bus area in Kyoto. I suggest purchasing a day pass for 500 yen. There are so many things to do in Kyoto, and although Hyatt might be out of the way, it's a good place to return to at the end of the night and also a good starting point. I also suggest looking at a map before deciding where to stay in Kyoto--it can be a lengthy process, but I usually drop in the address in Google to see where the hotel is in relation to everything else.

Room Tip: We booked a room with a king size bed. I don't know if these rooms are larger than a single, dou...
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Top Contributor
176 reviews 176 reviews
28 hotel reviews
Reviews in 49 cities Reviews in 49 cities
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed January 23, 2014

Usually stay at the Granvia Station hotel which on this occasion was full - tried the Hyatt but did not realise how far out of the way it was - hotel was very good, clean and modern however I thought it was a bit overpriced for what was on offer.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed January 23, 2014 via mobile

+ve

*we stayed here for a couple of nights and had a comfortable stay. On first glance I thought we might have been better to be further north but the location was ok - having said that, you will need to be comfortable walking large distances. I had a pedometer on and we were doing nearly 20k steps a day getting around. The weather was good and we didn't mind walking but it will give you an idea if you want to walk to the sites.
*go a little but east and you are in the thick if temples and cobbled streets and souvenir shops.
*the hotel felt pretty standard. Reasonable room size, clean tidy etc. bathroom was relatively luxurious.

-ve

*the spa was fully booked so we couldn't get any treatments.
*the service at breakfast was truly awful - having to ask several times for things. We got our pancakes for free because they were so late.
*we got into the hotel quite late when checking in and went straight to the basement restaurant, which was massively overpriced and the service was poor.

  • Stayed October 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Kuala Lumpur, Malaysia
Top Contributor
73 reviews 73 reviews
51 hotel reviews
Reviews in 48 cities Reviews in 48 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed January 23, 2014

In visiting Kyoto, I was in two minds - whether we should try the traditional ryokans or to just stay in the conventional hotels. On the Shikansen ride from Tokyo, we decided to just settled for the Hyatt Regency as we thought it would be a safe choice to just stay at a familiar hotel chain (we are Hyatt Gold Passport members). We were pleasantly surprised to see the hotel settings and ambiance, which were Japanese enough for us, and the excellent japanese hospitality too! Room was very comfortable, with a beautiful view of the autumn colors of Kyoto.

The location may not be near the train station but convenient enough for us with easy access to public transportation.

My husband and I had a good time in Kyoto and enjoyed the Hyatt hospitality there. We willl definitely return!

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasig, Philippines
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 23, 2014

Really cannot fault the hotel -- great customer service, beautiful and well kept property, good food and excellent rooms. We really felt welcome, taken cared of and rested throughout our seven nights at the hotel.

The only thing you have to know about it is that while the location is not bad, it's not too convenient also. Kyoto Station is perhaps 2-3 bus stops, or a three minute taxi ride away. Gion and the city's commercial center are a bit further off in another direction. Just have this in mind when planning your trip.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 19, 2014

We stayed here for 3 nights with our 3 kids (7,5 and 3yo). The rooms were beautiful, breakfast buffet delicious and overall service was phenomenal. I would highly recommend this hotel, especially for foreigners needing extra assistance from their amazing concierge service.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Kyoto

Address: 644-2 Sanjusangendo-mawari, Higashiyama-ku, Kyoto 605-0941 , Kyoto Prefecture
Phone Number:
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > Kyoto Station
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Kyoto
#9 Romantic Hotel in Kyoto
#10 Family Hotel in Kyoto
#13 Luxury Hotel in Kyoto
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hyatt Regency Kyoto 4.5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Hyatt Regency Kyoto Hotel Kyoto
Kyoto Hyatt Regency
Hyatt Kyoto

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