We love this hotel, having been there three times. one must assume that there is something bringing us back,
Were told that we would be given a Deluxe room but no breakfast would be included in the rate which was quite high.
When we arrived late at night from a long journey, we were shown to our room , which was the same one we stayed at when we were there last time but with a much lower rate.
Don't get me wrong the room was clean and the bed wonderful, but was expecting some thing a little more luxurious!
Maybe the pyjamas that they provided for us (and they were wonderful) made the room into a deluxe.
At the time of booking as I was a starwood member they included a continental breakfast downstairs at Madisons cafe, which was very nice, but somewhat repetitive after 7 days.
As usual they staff were great and were more than willing to help with anything we had a problem with.
We had room service menu 4 times while we were there (unusual for us but the climate was so cold and we were out so much of the day) so dinner time comes around and we were pretty well starving.............room service and it was quick and delicious.
The Westin itself was surrounded by flowering Cherry trees and the sight was spectacular!
The flowers were just coming out when we arrived, and every day there were more and more. all over the riverbanks and beside the streams, beautiful cherry blossoms. Down by the museum and the University, the sight was unbelievable. I would have to count this among one of my best life experiences. I have had so many.
Also, you must make time for the bird watching trail behind the hotel. Once again the experience is like no other......quiet......clean.......beautiful.......lots of oxygen to clean out your lung and more an more cherry trees , magnolia and azaleas,
While we certainly enjoyed our time at the Westin, I was a bit disappointed that we were not given a better room, seeing it was our 3rd time there. We are now planning another holiday and while we love it there, there were other hotels with better rates.
Also, forgetting praise for their wonderful shuttles and the drivers!!
Ask for a room with a balcony. You can take marvellous photos fro there
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.