My wife and I stayed at the Miyako for 4 nights in October 2012. The hotel was recommended to us by our travel agent and we were a little disappointed by it.
The hotel itself feels quite glamorous based on first impressions of the lobby and check-in areas. It is a very large hotel and is used for weddings, conferences, and plenty of business travellers. There were also numerous restaurants in the hotel too, all very expensive. We were travelling as a couple in Japan on holidays, so in many ways it felt like it didn't cater for us too well.
The room was a non-smoking superior room on the 5th floor. It faced the internal courtyard/garden which was nice. The room itself was average and a bit dated. If we weren't paying so much for the hotel it wouldn't have mattered but we were paying a premium here! We had also just come from a cheaper yet more modern hotel in Tokyo which didn't help.
The main problem we felt was that the hotel was a bit out of the way of many things we wanted to see. We like to walk around and explore and discover things not in guide books and not on everyone else's travel checklists. So it was probably a bit far out of the town centre for our liking. For those who like to be shuttled around or rely heavily on the local trains, the hotel is next to the Keage subway station making a direct trip into the city centre reasonably quick. The hotel also has a shuttle bus to and from the main Kyoto train station. It can drop guests off at set points along its route which is also handy for many.
We didn't have too much interaction with the staff though check-in was smooth and staff in the lobby were polite and attentive when approached.
Overall the Miyako was an OK hotel but from our experience not suited to everyone. Best probably for business travellers or maybe older couples, families or groups travelling together, as it's very much a westerner's hotel too. Younger couples, independent travellers, or those who like to stay closer to the action might want to look elsewhere as there is plenty of choice in beautiful Kyoto.
- Official Description (provided by the hotel):
- Western-style 11-story Hotel located amid Japanese gardens, 5 miles from train station & 31 miles from Kansai Int'l Airport. ... more less
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- Also Known As:
- The Westin Miyako Kyoto Hotel Kyoto
- Westin Miyako Kyoto
- Westin Kyoto
- Kyoto Westin