My wife and stayed here for 3 nights during the end of December. The hotel lobby, is beautiful. I had come by car so it was not the first thing I saw, but upon entering the lobby, I really admired the art and design of the entire lobby.
Check in was smooth, and I found the front staff to be amazingly helpful and very friendly. I spoke to her in Japanese, but she seemed proficient in English, as did the other front staff. As there was no one to escort us to our room, she had apologized profusely for making us wait, and in the end we decided to go on up ourselves. Granted, it seemed very busy, so I was not surprised.
The room was very nice, however, if I were to be very picky, there was a fairly large cigarette burn in the carpet, even though it was a non-smoking room. The bathroom was small, but it is Kyoto, so it was to be expected. The bed was, as the name states, heavenly! The view was beautiful too! One thing that would have made the stay better is if they had supplied an air humidifier in the room, as it was very dry.
Location was nice, and the shuttle bus was especially convenient. There is a subway a stone's throw away, but the shuttle bus takes you right to Kyoto station, and 2 other touristy areas along the way if you want to get off early (they can't pick you up from those spots though). I used the bus to get to Gion, Kyoto station, and to get back from Kyoto station, and all 3 rides were a pleasure.
We had ordered room service for breakfast and ate at Aquablu restaurant on one evening. The room service was on par with what you would expect, however they had forgotten the blueberry sauce for my waffles, which really was no problem, and they sent some up right away. Aquablu was not that great though. The service was quick, and the staff friendly enough, but the food was not terribly great. Admittedly, I had been recovering from food poisoning a few days earlier, so I didn't have the greatest appetite. For what it costs.....I would expect a whole lot more if it wasn't in the hotel.
I also used the fitness centre which was well equipped, albeit a tad small. There was no one in there, so it was no problem. I wasn't all that happy that I had to pay 500 yen to use it though.
Like most 5 star hotels, there were charges that you would think would be included such as internet in your room, fitness room charges, parking, etc.
Overall, it was a great stay, and I had a wonderful sleep each night, which had me ready to see the city the next day! I recommend this hotel!
- Official Description (provided by the hotel):
- Western-style 11-story Hotel located amid Japanese gardens, 5 miles from train station & 31 miles from Kansai Int'l Airport. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Hotels.com, Cheap Tickets, Agoda, Hotel.de, JAPANiCAN, Despegar.com, Rakuten and Recruit Holdings Co Ltd (Inbound) so you can book your The Westin Miyako Kyoto reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Westin Miyako Kyoto Hotel Kyoto
- Westin Miyako Kyoto
- Westin Kyoto
- Kyoto Westin